Shri

586-***-****

tzfn2m@r.postjobfree.com

Professional Summary

• Around Five years of experience in Quality Assurance Methodologies and Testing on Client/Server, Windows based and Web based applications.

• Working knowledge of HealthCare, Insurance, Financial Applications and Telecom Industries with strong proficiency in performing Manual/Automating testing modes.

• strong knowledge in SDLC and Involved in all phases of the QA life cycle with timely delivery against aggressive deadlines.

• Experience in developing and executing Test Plans, Test Scripts and Test Cases.

• Extensive experience in manual testing & defect tracking using HP Quality Center.

• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Browser testing.

• Knowledge in various Version Control tools like Clear Quest, Clear Case.

• Good communication skills and successful as a team player to contribute to the team goals as well as personally assigned goals.

• Ability to learn quickly and to correctly apply new tools and technology.

EDUCATION:

Bachelor of Commerce

Work Status : US Citizen.

TECHNICAL SKILLS

Testing Tools Load Runner, Quick Test Professional, Quality Center

Microsoft Tools MS office Suite (Word, Excel, PowerPoint, Access)

Operating Systems Windows NT/2000/XP, UNIX

Languages HTML, SQL, Visual Basic, JAVA

Database SQL Server, Microsoft Access, Oracle

Browsers Internet Explorer, Netscape navigator, Firefox

Other tools SQL plus, SQL Developer, Toad , PVCS Tracker

Professional Experience:

Children’s Hospitals of Texas, Houston, Texas. Jan 10 - Present

QA Tester

Responsible for QA testing that deals with the patient registration, billing, stores, Financial, Medicine stock position, patient management. Involved in testing two modules - one for in-house Patients and other for OPD (Out Patient Dept.) and Ambulatory Services.

Responsibilities:

Involved in Testing Customised Epic Modules like Hospital Billing, Ambulatory Epic Care.

Involved in preparation of Test cases based on requirements analysis for In Patient in Test Director

Creation of Test cases and Test Scripts for Patient registration and Billing module.

Performed manual testing for complex operations.

Involved in testing Customised Patient monitoring system for in-Patient and out Patient module

Involved in testing the applications developed using two modules of EPIC Resolute Hospital billing and Professional billing).

Participated in User Acceptance Testing.

Implementing & Managing Test Director as Bug Tracking Tool Prepared and executed Test cases for Functional, Performance, Database testing

Environment: Oracle, PERL, SQL, PL/SQL, Windows, EPIC SOFTWARE SUITE (Cadence Chronicle, ADT, Resolute, Ambulatory) and Quality Center.

Wells Fargo Financial, Des Moines, IA Mar ’09 to Nov 09

QA Tester

Wells Fargo Financial Leasing specializes in financing products and services to commercial businesses. The purpose of the project is to develop Lease Information Management System (LIMS) using .NET Platform. The proposed new system would address a number of inefficiencies and also provide new tools and functions to facilitate the analysis of business exposure, unification of company information, elimination of manual processes and standardization of information entry.

Responsibilities:

• Performed both manual and automated testing

• Reviewed and Analyzed the System Requirement Specifications (SRS) and design documents

• Created detailed test cases for Manual testing using Quality Center.

• Performed Manual Testing of the Application, Interacted with developers and discussed technical problems, reported bugs.

• Used Quality Center for Mapping the Test cases with the Requirements.

• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center

• Used Quality Center extensively for Establishing Traceability to Requirements, Test Cases, Bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

• Logged defects in Quality Center for Integration level defects and coordinated with Development team to fix the issues

• Participated in meetings and discussed Enhancement and Modification Request issues.

• Documented all the Testing results and regression tests results were compared at every new build. Analyzed and Presented Results

Environment: Java, J2EE, JSP, XML, Oracle 9i, DB2, Web Logic, QTP, Windows 2000, Unix, SQL.

Northwestern Mutual Life Insurance, Milwaukee, WI. Aug 08 – Feb 09

QA Analyst / QA Tester

Description:

This is a leading mutual life Insurance in which, various applications are being developed to automate and simplify the procedures facilitating ease in operations for the company and associated agents. This automation is helping the agents to operate on-line to add and view customer information.

Responsibilities:

• Developed Test Cases from the Use Case documents and requirement documents.

• Performed Manual Testing and developed Test Scripts wherever needed.

• Involved in testing the performance of the application using Load Runner and interacted with developers to check performance of the application.

• Prepared Test cases for each module and tested the application using Test Director.

• Performed Regression testing to ensure quality using automated testing tool.

• Created GUI Maps for each module and created some user defined functions and prepared design documents using Win Runner.

• Created test scripts for each module by using Test director.

• Executed test scripts, prepared test reports and finally involved in white paper documentation for entire Testing Cycle.

Environment: Oracle, ASP, VBScript, Windows, Mainframes, MVS, JCL, DB2, Mercury Tools (Test Director, Load Runner), PVCS, MS Office.

SBC Communications Inc.

San Ramon, CA Jan 07 to Aug 08

Test Engineer.

SBC Communications is One of the most respected telecommunications companies in the world, SBC Communications has achieved a remarkable record of diversity in the workplace, marketplace and communities in which they operate. I worked as a System Test Planner for the billing services projects. Billing Services department provides a comprehensive billing services platform for SBC and cost effectively delivers key business capabilities. SLT Planning identifies SLT test conditions, create test cases from the project requirements that will verify new software changes prior to implementation into production.

Responsibilities:

• Involved in the review of requirements with functional manager and technical specialists.

• Involved in Writing Test Cases.

• Responsible for Manual Testing for Front-end and initial Functional verification.

• Involved in testing of database using SQL queries.

• Performed Manual Testing of the Application, reported bugs using Test director.

• Manually performed User interface testing.

• Performed Regression Testing for fixes and closed the defects.

• Performed System testing and Regression testing in different browser versions IE4.0, IE5.0, Netscape 4.08,/4.7.3 and Netscape 4.73.

• Involved in the End-To-End testing.

• Contributed to the product documentation, including online help.

Environment: Windows XP, Java, UNIX, Mainframes (DB2), JSP, Oracle 9i, Test Case Management.

Project: Interactive Voice Response System May 05 – Nov 06

QA Manual Tester

DESCRIPTION: This project mainly deals with interactive voice response system (IVRS). Developed the system Using VB as front end and MS SQL Server as database. This system presently installed in British Petroleum Corporation distributors all over India. Interactive voice response, Using API’s for telephony applications in which a user interacts with a computer by pressing touch-tone keys in response to a set of recorded choices. IVRS systems are used for creating automated refills booking and stored caller information in Database.

Responsibilities:

• Developed test Cases based on application requirements and Flow Charts.

Involved Test plans and involved in analyzing the applications and development of test cases

• Developed Test Objectives and test Procedures and Created test scripts, executed test scripts.

• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance and Performance

• Involved in doing System testing of the entire applications along with team members

• Applications are tested manually.

• Performed Database testing.

• Participated in user training and Submitted status reports.

Environment: VB, MS SQL Server, Crystal reports, MS Excel, MS Word, ADO, COM, Windows, MS Project.

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