SYNOPSIS
Over *+ years of experience in Software Testing in Web Application, Client/Server Environment and Siebel (CRM) Application Testing.
A qualified Masters in Computer Science with Post Graduation Diploma in Computer Application and 7+ years of rich experience in Software Testing.
Experience in Client Server, Web Application, Siebel (CRM) Application Testing.
Experience in Banking & Finance Services, Manufacturing, Judicial and Government Domains.
Has excellent interpersonal and communication skills and client interactions.
Having good knowledge of software testing process.
Experience in writing Test Scenarios, Test Cases, Test Summary Reports and Checklist.
Well versed with all the stages in manual testing life cycle methodology- doing requirement analysis, gap analysis, developing test design, traceability matrix, test scenarios, test cases and executing test cases.
Experience with QA methodology to ensure the quality assurance control.
Validated the data by raising SQL Queries against the databases.
Good interaction with developers, team members and managers to coordinate job tasks.
Capability to adopt and learn new tools and technologies.
Experienced in reporting and tracking defects by using bug-tracking tools such as Issue Tracker, Bug-zilla, and Mercury Quality Center.
Worked and Managed onsite client interaction.
Worked as a Team Member of ISO 9001:2000 Standard Processes.
Has extensively worked on Black Box Testing, System Testing (Functional Testing), Regression Testing, Compatibility Testing, Localization Testing, Server side Testing (Security Testing).
ACADEMIC
Degree: Masters in Computer Science.
TECHNICAL SKILLS:
Hardware: PC Pentium
Operating System: Windows 95 / 98 / 2000 Server, Windows NT, Unix, MS DOS, MAC.
E-Commerce/Other Technologies: HTML, DHTML, ASP, VB Script, Java Script, C.
Database: Oracle 8i, MS SQL Server 7.0, MS Access.
Application Servers: Web Logic, Web Sphere, IIS, Apache Server.
Automation Tools Knowledge: WinRunner 7.0, QuickTest Professional 8.2, Rational Robot, Mercury Quality Center 9.2.
Automation Tools Hands-on: Mercury Quality Center 9.2, Burp Proxy v1.3, WinHex 13.5.
ORGANIZATIONAL EXPERIENCE
The details of the various assignments that I have handled are listed here, in chronological order.
Project: CIBC Online Banking Application
Client: CIBC, Canada Imperial Bank of Commerce, Toronto, Canada
Period: March 2008 – February 2009
Environment: Hardware: Windows 2000, Software: ASP.NET, Database: Oracle
Description:
CIBC Online Banking makes everyday banking a very easy task. Users can perform the following through Online Banking:
1. View their balances and transactions.
2. Pay Bills online. Set up recurring bill payments.
3. Customers can transfer money within CIBC accounts With Secured Electronic Communication customers can exchange messages with CIBC Internet Correspondence Specialist.
4. Receive Alerts
5. Customer can borrow Mortgages, Loans and Line of Credit.
6. Customers can invest in GIC’s, Mutual Funds, Retirement plans etc. and much more
Responsibilities:
Requirement Analysis
o Understand System & Business process.
o Understand Architecture and Data Management.
o Understand Tools, Technology and Testing Methodology.
o Understand Requirement and Gap analysis.
o Understand the operating aspects of the system.
Regression Support
o Analyzing the previous release results and performs casual analysis.
o Setting up data to test the same.
Testing
o Test Strategy.
o Test scripts.
o Test Data.
o Data Strategy.
o Functional Testing.
o Integration Testing.
o Release Testing.
Reporting and tracking defects by using Quality Center.
Project: GBSIS Siebel Application Support
Client: Honeywell, Morristown NJ, USA
Period: March 2006 – February 2008
Environment: Hardware: Windows 2000, Software: Siebel Call Center V7.5.5.5, JSP, ASP, VB, WAS (Web Application Server) 3.0, Database: Oracle 9.2.0.4.
Description:
GBSIS Siebel Application provides support for carrying out employee services, financial services, and other like Travels, Facilities and Engineering services for Honeywell Employees located in different geography.
The application is used for internal purpose to provide better service to Honeywell Employee.
Responsibilities:
Preparation of Test Specification.
Preparing Regression test suite.
Performed Functionality Testing.
Performed Regression Testing.
Prepared Regression Test Specification (RTS) document for each release.
Maintaining the Test Cases and Version controlled as per Configuration plan.
Preparing Defect Report for each build and Release.
Preparing weekly and monthly reports.
Responsible for entire Co-ordination between onsite (Client side) & Offshore Team.
Reporting and tracking defects by using Quality Center.
Data Driven Testing using QTP.
Project: E-FINE
Client: Image-X Inc. USA.
Period: September 2005 – February 2006
Environment: PC Pentium, Windows 2000, MS SQL Server 2000, ASP 3.0, VB6.0, JavaScript.
Description:
EFine.org allows citizens to pay court fines, parking and traffic tickets as well as other obligations online. EFine lets you pay your fines in the privacy of your home with a secure credit card. With the simple click of a mouse, your fine is transferred to the county. You will be sent confirmation via email when your payment has been received. You may print a quick receipt of your receipt and get an official receipt via E-mail EFine provides an easy effective way for citizens to pay their obligations and helps governments everywhere provide better service to its citizens.
Responsibilities:
Preparation of Test Specifications
Preparing Regression test suite.
Performed Functionality Testing, Regression Testing.
Prepared Regression Test Specification (RTS) document for each Release.
Maintaining the Test Cases and Version controlled as per configuration plan.
Preparing Defect Report for each build and Release.
Project: E-FINANCE
Client: Image-X Inc. USA.
Period: February 2005 – August 2005
Environment: PC Pentium, Windows 2000, MS SQL Server 2000, ASP 3.0, Crystal Report8.5, Java Script.
Description:
This website contains reports for all Imagex Inc. projects.
These reports are developed under various categories like Transaction Reports, Administrative Reports, and Payment Transfer Reports etc.
Responsibilities:
Understanding of the Product.
Regression Support
1. Analyzing the previous release results.
2. Setting up data to test the same.
Testing
1. Test Strategy
2. Test scripts
3. Test Data
4. Data Strategy
5. Functional Testing
6. Data validation by raising SQL Queries against the databases.
Project: BASF (Bar Association of San Francisco)
Client: Image-X Inc. USA.
Period: February 2004 – January 2005
Environment: PC Pentium, Windows 2000, Oracle 7.3, MS SQL Server 7.0, MS Access, ASP 3.0, XML, .Net
Description:
The system is designed for BASF (Bar Association of San Francisco) to enable the Attorneys to electronically file a case. It provided techniques to store the documents and tools to find document rapidly, Access Controls to manage and provide document only to authorized person as per the status codes so that document no longer need to be hand carried from one desk to another. The system also provided electronic stamping process and electronically signing the document.
Responsibilities:
Preparation of Test Specifications
Preparing Regression test suite.
Performed Functionality Testing, Compatibility Testing, Regression Testing.
Prepared Regression Test Specification (RTS) document for each Release.
Maintaining the Test Cases and Version controlled as per configuration plan.
Preparing Defect Report for each build and Release.
Project: TS-Access 3.0 (It’s HR Software)
Client: DDI. USA.
Period: March 2003 – January 2004
Environment: PC Pentium, Windows 2000, Windows XP, Bug Zilla for bug tracking tool. SQL Server, Oracle 9i, Oracle 10 g, .NET.
Description:
TS-Access 3.0 is the HR Software in this user can create Dimensions for required job to higher the best talents in the industry. (A guide to higher the best talent in industry for the required position)
Responsibilities:
Understanding of the Product.
Reporting and tracking defects by using bug tracking tool Bug Zilla.
Keep all the servers up to date without a bug & with all updated with new features. Including Pilot sites.
Full Manual Testing should be done to test the software.
Responsible for interacting with developers and product analysts regarding testing status.
Responsible for entire Co-ordination between onsite (Client side) & Offshore Team.
Performed Functional Testing.
Performed Localization Testing, Compatibility Testing.
Project: MoES (PMS)
Client: Ministry of Earth Sciences, NIC (National Informatics Center)
Period: February 2002 – February 2003
Environment: PC Pentium, Windows 2000, SQL Server 2005, ASP.NET, Crystal Report, Burp Proxy, WinHex Tools.
Description:
Ministry of Earth Sciences (MoES) handles numerous projects every year. To have a consolidated interface for all project management and reporting it is necessary to build a web-based application that will facilitate better control and smooth execution. The objective of the application is to enhance the ability during proposing, planning and managing projects undertaken by (MoES).
Responsibilities:
Preparation of Test Plan and Test Specifications.
To prepare Test Strategy and Test scripts.
To setup data so that all the functionalities are covered Data validation by raising SQL Queries against the databases.
To do test Estimate which involves identification of effort required to analyze the requirements , to prepare Test Strategy and Test Scripts and also to perform each phase of testing (Functional ,Integration and Release)
Performed Functionality Testing, GUI Testing and Compatibility Testing.
Performed Server Side Testing using Burp Proxy & WinHex Tools.
Preparing Defect Report for each build and Release.
Preparing weekly and monthly reports.
Responsible for entire Co-ordination between onsite (Client side) & Offshore Team.
Tracking defects using Issue tracker.
References available upon request