Customer Service Occupational Therapist

EMPLOYMENT OBJECTIVE

To obtain employment in a people-oriented organization in order to utilize my skills as a team-player in a challenging and rewarding environment through optimal patient care.

ASSETS

Efficient time management skills

Excellent interpersonal, written and communication skills

Professional and courteous manner

Team player

Adapts well to a changing environment

Extremely well organized

EDUCATION

• Bachelor of Health Science – Wayne State University 2008

• Master of Occupational Therapy – Wayne State University 2010

CERTIFICATION/LICENSURE

• Registered Occupational Therapist in Ontario: OT Reg. (Ont.)

• Nationally Registered Occupational Therapist In the U.S.: OTR

PROFESSIONAL AFFILIATIONS

• Canadian Association of Occupational Therapists (CAOT)

• College of Occupational Therapists of Ontario (COTO)

• Ontario Association of Occupational Therapists (OSOT)

• American National Certification of Occupational Therapists (NBCOT)

• American Occupational Therapy Association (AOTA)

EMPLOYMENT/PROFESSIONAL EXPERIENCE

Occupational Therapist

Rehabilitation Institute of Michigan, Detroit, Michigan - September 2010 to present

• Evaluate patients using the FIM scale upon entry to the inpatient unit

• Carry out treatment plans according to patients goals and deficits

• Perform daily note writing through use of Electronic Medical Records

• Participate in weekly interdisciplinary team meetings

• Carry out discharge planning by making necessary recommendations

• Responsible for all documentation and billing associated with personal caseload; followed insurance protocols for reimbursement

Research Assistant

Life Care Consulting Ltd., Windsor, ON - 2003 to present

• Prepare medical/vocational documents from briefs

• Review medical summaries

• Interact with individuals with disabilities to assess suitability for programming

• Obtain costing information for recommended items and services

• Perform pre-screen telephonic interviews

Occupational Therapy Intern – 26 weeks total – 2009/2010

Sunnyside Rehabilitation Services Tecumseh, ON

• Assess patients with various tools in an outpatient based setting

• Generate forms and reports such as OCF-18 Treatment Plan/ Form 1 Assessment of Attendant Care Needs & In Home Assessments

• Observe driving rehabilitation assessments

• Develop treatment ideas to deliver based on the results obtained during assessment

• Patient population generally consisted of SCI, TBI & trauma injuries

Rehabilitation Institute of Michigan Detroit, MI

• Provided inpatient OT services

• Functioned as an entry-level therapist with full patient case load

• Assess patients using the FIM scale

• Determine necessary areas of deficit and intervention strategies

• Perform daily note writing through use of computer program

• Carry out discharge planning

• Patient population consisted of SCI, CVA, trauma injuries, post-orthopedic surgeries & amputees

Detroit Day School for the Deaf Detroit, MI

• Discuss diagnosis of students in this pediatric population and appropriate intervention

• Observe team meetings held daily

• Perform interventions specific to the lesson plan

• Patient population included children from 2-4 years of age with autism and pervasive developmental disorders, Down’s syndrome & learning disabilities

Adult Well Being Detroit, MI

• Discuss interventions performed in a mental health setting

• Carry out plans as discussed with supervisor

• Contribute to the development of Individual Education Plans (IEP) on specific patients

• Patient population consisted of adults with developmental delays in conjunction with schizophrenia or bipolar disorder

Customer Service Representative

TD Canada Trust Bank Windsor, ON 2009 – July 2010

• Recognize customer’s needs and deliver appropriate transactions

• Identify opportunities to provide advice on products offered

• Assist with generating sales referrals

Additional Training

CPR & First Aid Certification- 2010

Volunteer Experience

Windsor Regional Hospital Western Campus 2007 – Present

Special Olympics @ Wayne State University – December 2007

The Hospice of Windsor and Essex County since 2006.

Big Sisters Association of Windsor 2004/2005

Professional Development

Dealing with the Difficult Patient, RIM, Detroit MI, November 2010

Myofascial Release Course, Outpatient RIM, Novi MI, March 2011

Bioness H200 Inservice, RIM, Detroit MI, March 2011

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