** * *** * *** *, Logan UT *****•435-***-**** •***********@*******.***
Joseph Braithwaite
Employment
Oct 2008-Nov 2009 Chrysalis North Logan, UT
House Manager
Oversee day to day operations of residence of persons with disabilities
Ensure clients medical, financial and recreations needs are met
Help clients interact with the community, overcome difficulties, and improve way of life
Supervise and train staff that work at the residence
Handle crisis situations in a positive manner and implement behavior goals
Jan 2008- Nov 2008 Impact Payments North Logan, UT
Call Agent
Make contact with persons who are default on loans, and create repayment plans
Demonstrated positive communication skills with hard to find clients via telephone and e-mail
Worked through issues including difficult customers and increased the financial gain of the company
June 2007-Dec 2007 Convergys North Logan, UT
Call Agent
Received calls for Comcast related to problems with video billing and repair
Worked with coworkers to increase efficiency of solving problems and increasing good relations with clients
Gained problem solving skills related to technological problems
Nov 2005-May 2007 Custom Electric Axtell, UT
Apprentice Electrician
Wired new and renovated houses, and commercial buildings
Learned to work quickly and efficiently to accomplish a job on time
Followed specific instructions given by the journeyman without unnecessary help
Education
Bachelor of Science:
Human Movement Science Utah State University Logan, UT
Associates of Science Snow College Ephraim, UT
High School Diploma Box Elder High School Brigham City, UT
Skills and Community Service
• Fluent in Spanish
• Over 300 hours volunteer work at the Sanpete Valley Physical Therapy, Logan Physical Therapy, Mountain West Physical Therapy, and IHC Cache Kids Physical Therapy
• President of the USU Pre-Physical Therapy Club in 2008-09