Sales Manager
Resume:
BLUEFIELD, VA ***** CELL: 304-***-****
*******@*****.***
Daniel T. Halsey
Objective: EXPERIENCE WITH ADP, AUTOBASE, E-LEAD, NETSTAR, AND HONDANET, REYNOLDS, PRIOR HONDA NATIONAL DEALER ADVISORY BOARD MEMBER.
Hyundai Sales Manager Certified** Mercedes Certified***
To apply and share management experience acquired in the automotive industry, through the management of an Automotive Dealership, or as part of a team for a group of Dealerships.
Areas of strength
Productivity Improvement Team Building Pre-Owned Vehicles
Profitability Improvement Internet Procedures Budget & Finance
Strategic Planning Sales Development Advertising / Marketing
Asset Management Financial statement analysis Fixed Operations
**STRONG SENSE OF URGENCY AND IMPATIENCE WITH THE STATUS QUO**
Experience
March, 2010 – Aug, 2010 CROSSROADS MERCEDES-BENZ
Volvo, Land Rover, Jaguar, Porsche
New and Pre-owned Sales Manager
• Large corporately owned Dealership consisting of 14 dealerships with 35 franchises. Took position primarily to relocate back to Virginia, realized quickly that this was not a good move or the correct dealership group for me (Company replaced three GM’s and three GSM’s within a period of three months at this location).
• Dealership was purchased approximately a year and a half ago and has struggled since the beginning. New car Mercedes sales had been averaging less than ten units per month with one month production at only two units. Was able to move sales to an average of twenty units a month with a gross PVR of over $4000.00 (New Mercedes $5000.00). Dealership experienced profitable months for the first time while I was overseeing sales activities.
• In order to elevate sales established processes to be followed by all sales personnel to insure proper accountability. These processes included set procedures for the sales process whether it be for floor traffic, phone-ups or internet leads. Consistent monitoring of personnel and daily one on one reviews not only insured proper procedures were followed, but made all sales personnel accountable.
• Strong internet skills and the establishment of set procedures and time lines for handling all leads generated from internet inquires.
Sept, 2009 – Feb, 2010 CARLTON MERCEDES-BENZ
General Sales Manager
• Medium to Large family owned single point Mercedes-Benz Dealership located in the Southeast, city consists of 56,000 residents with a county population of 385,000. I was hired and brought in by active on-site owner and his General Manager to revitalize and professionalize variable operations.
• By asserting hands-on management and direct daily sales involvement have been able to produce results that have increased sales of new vehicles by 150% ( 2 times 2008 sales ) with the best ever increase coming in December of over 200% ( 3 times 2008 sales ). Dealership ranking within its group of 102 dealers has risen to the top 10% in sales numbers outselling dealers in significantly larger markets such as Atlanta, Tampa, Orlando, Charlotte, and more. In addition Pre-owned sales have seen triple percentage increases as well, while F&I had one of the best months in the 15 year history of the company in December.
• As mentioned these results were obtained by daily involvement and hands-on management of the entire sales and management team. This team consisted of new, pre-owned and F&I managers along with 8 Salespeople. Success has been realized
through processes that first and foremost make everyone
responsible. .
• Much more was done to accomplish these results, but I do not have the luxury of space nor time on a resume to elaborate. I will just state that through the implementation of best practices and a professional approach I can make them perform at any dealership, increasing sales, employee morale and client C.S.I.
1989–2009 SUNRISE AUTOMOTIVE GROUP Bluefield, WV
Honda Automobile Dealership (Friendly Honda)
and
Polaris, Yamaha & KTM Franchises (Freedom Motorsport)
Managing Partner and General Manager
Friendly Honda
Increased sales by over $20 million annually within one year of purchasing dealership.
Maintained a 1 to 2.2 ratio of new to pre-owned vehicle sales with above benchmark gross on Dealer 20 Group composite.
Planned and developed long and short term goals, set and administered budgets and cost controls to ensure profitability. Created cost effective merchandising and advertising programs. Recruited, hired and insured continuous training of all personnel.
Total control and hands-on involvement in all daily operations of dealership, including but not limited to overall profitability, sales, F&I, fixed operations, implementing as needed improvements.
Active daily involvement on sales floor and desk, including desking deals, client interfacing and T.O.’s, appraisals, attending auctions, etc.
Maintained strong relationship with manufacturer, lending institutions, community organizations and investors.
Oversaw monthly financial statement accuracy and timely submission to manufacturer. Used this information monthly to insure dealership was consistently in-line with “best practices” percentages to maximize profitability.
C.S.I. score number one in the Nation for over one year straight among Honda Dealers and consistently in top 5%. Proactive, customer oriented sales and service management techniques with the ultimate goal of earning “customers for life.”
Appointed to four-year term on Honda’s National Dealer Advisory Board. (One of ten dealers in U.S.). Worked directly with Honda’s top management, both U.S. and Japan. Played major role in total makeover of Dealer Advisory Board, which as a result was used as a template for N.A.D.A. to submit to other major manufacturers. Was driving force behind Honda instituting “Dealer Holdback” (none prior to 1997). Served as chairman for Parts and Service Sub-Committee all four years.
Sold Dealership to investor group in 2001
Freedom Motorsports
Fresh start-up of new business and acquiring franchises in 1999.
Achieved number 4 out of 1,200 dealers Nationwide in overall Polaris sales in less than one year.
Finished as top (#1) dealer in U.S. and Canada in yearlong contest, winning $1,000,000.00 (one million dollars) for company.
Held 72% overall market share in our A.O.R. 36% of industry market share with Polaris, 28% share with Yamaha and 8% share with KTM.
Lead business to top 5% in parts and accessory sales within 2 years.
Consistently maintained 65% to 75% aftermarket sales penetration in F&I (extended warranty, gap, etc.) with $900.00 gross average P.V.R. generated from these products alone in addition to vehicle gross.
Designed, supervised and built new, in excess of one million dollar facility.
Overseen and controlled daily operations of every aspect of the business, sales, fixed operations, personnel, advertising, finances, asset management, etc.
Sold business to son to relocate and re-enter Automotive Business, maintaining ownership of building and property and as a consultant.
General Manager
Heritage Honda Bluefield, WV
General Sales Manager
Gateway Honda New Port Richey, FL
General Sales Manager
Lindell Volkswagen-Honda Tampa, FL
Education American University- Criminology Washington DC
Other Education and Involvements:
7 years of Dealer 20 Group participation.
Participant in numerous National Automobile Dealers Association seminars and events.
Numerous industry seminars, management, sales and leadership courses, public speaking, etc.
Several public speaking engagements before banking groups, retail groups, and civic groups.
Dale Carnegie Public Speaking and Sales Course.
References
Professional
Personal
Bert Lindsay, Lindsay Acura and Honda, Columbus, OH 614-***-**** or 614-***-****
Gary Duncan, Duncan Automotive Group, Christiansburg, VA 540-***-****
Barry Alexander, Alexander Automotive Group, Franklin, TN 615-***-****
Allan Grogan, Hyundai Motor America, District Manager, South Central Region, 615-***-****
Hampton Lazenby, DLH, Insurance Executive, Bluefield, WV 304-***-****.
Betty Shrader, Bluefield Regional Medical Center, Retired Vice-President Human Resources, Bluefield, WV 304-***-****
Contact this candidate