Steven C. Phillips **** Treana Court, Tulare CA **274

txikc0@r.postjobfree.com 559-***-****

Sales Representative/Account Manager

Career Summary:

Seasoned sales professional with over 15 years experience in executive recruiting, insurance sales, account management, client relationships and deal-making. Experienced at cold-calling, cultivating, and developing customers into permanent clients through five-star customer service.

Experience:

TG Benefits and Insurance, Fresno, CA. May 2011 to Present

Sales Manager/Broker

Responsible for sales of Life/Health/Disability/Dental and Commercial Insurance products from over 65 Fortune 100/500 insurance carriers. Also charged with supervision of satellite broker/agents.

AAA Life Insurance Company, Clovis/Fresno, CA and Visalia, CA. March 2009 to June 2010, also August 2010 to May 2011.

Life Insurance Specialist/P & C Agent

Responsible for sales of Life/Annuity products for AAA Life Insurance Company and Property & Casualty Insurance products for a short time at the Fresno location (August 2010 to October 2010). I was rehired at the Fresno location in August 2010 at the request of management due to my past record at the Clovis location. I was hired at the Visalia location in October 2010 as the Auto Club of Southern California sells the same products as AAA of Northern California, so I continued employment at AAA Life Insurance Company.

• “Agent of the Month” for settled business in Market 4 Northern California for AAA Life in July 2009, (3 months after beginning employment there).

• Averaged between $6-12,000 per month in new business premium.

• Was utilized as a mentor to other agents for instruction in telephone skills and sales procedures.

• I developed strong relationships and working agreements with 8 out of 12 Property & Casualty agents in the Clovis office and successfully sold Life policies to them.

• Improved computer skills with Microsoft products such as Word, Excel, and Access.

• In eight months of selling with AAA of Northern California I settled over 100 Life policies.

Allstate Life Insurance Company, Tulare and Lemoore, CA. June 2010 to August 2010

Life Sales Producer

Responsible for sales of Life/Health/Disability and other products that Allstate Life Insurance and Crump Brokerage offered to Allstate Auto and Homeowner customers.

Arrow Consulting, Visalia, CA. January 2005 to March 2009

Owner/Account Executive/Corporate Recruiter

I owned and operated an executive recruiting firm that specialized in the recruiting and placement of Underwriting and Sales staff in the Life and Health Insurance disciplines for a contracted fee.

• I averaged $125,000 in fees over 4 years.

• In addition to knowledge of the industry, I also learned perseverance of the deal from start to finish insuring satisfaction of both the employer and candidate. I also instituted a follow-up program to enhance total quality management.

• I developed a client list to include Anthem Blue Cross, Kaiser Permanente, Humana, Segal, AON Consulting, CIGNA, Mercer Consulting, and others.

Management Recruiters of Visalia, Visalia, CA. December 2002 to December 2004

Executive Recruiter

The first year at MRI I was a recruiter in Healthcare, (a new specialty for me), and filled positions in Nursing, MRI, and general healthcare. My second year I recruited for the Health Insurance discipline for Underwriting and Sales in which I had previous experience at other companies.

• I was challenged to learn a new discipline in Healthcare and achieved billings of $90,000.

• My second year with Health Insurance I achieved billings of $201,000. I was able to re-establish rapport and client relationships in the Health Insurance industry after an absence of 2 years.

Additional Experience:

Executive Recruiter in the Life/Health Insurance discipline in the Omaha area, (Eggers Consulting and Noll Human Resource Services) from 1993 to 1999. I was self-employed as an Executive Recruiter from 1999 to 2001. I worked for Tulare County Health & Human Services as a Healthcare Analyst for 6 months in 2001 and finished my graduate degree in 2002. I also worked as a Store Manager for Best Buy in Springfield, MO and Omaha, NE from 1990 to 1993. I was a full-line Insurance agent for 1 year in 1980.

Education & Training:

Missouri State University, Springfield, MO 1991

BS, Communications

Southwest Seminary, Jennings, LA 2002

MA, Theology

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