Data Entry Clerk
Resume:
TREINA R JONES
ROUND ROCK, TX 78664
txe5qe@r.postjobfree.com
Career Objectives
To obtain a full time Administrative Assistant II position that will utilize my skills and experience
Summary of Qualifications
• 10 year administrative technician experience
• 7 years customer services
• 6 months nurse’s aide experience
• 10 year telemarketing- Multiline phone usage, work well under pressure
• Able to type 35 words per minute
• Able to use Microsoft
Work History
The University Of Texas at Arlington, AUSTIN, Texas
(TCEQ) Natural Resources Specialist I
(Contract) Assignment
Responsible for reviewing plans, maps, geological data from drill logs and complete assessments on other aspects of well data Provides technical assistance to applicants, consulting engineers, attorneys, environmentalists, the general public, and other interested groups in the application of the Ground Water Rules and regulations to ensure understanding of the development, use, and/or opposition to the development of regulated facilities in the state; and regarding monitoring requirements. Provides follow-up analysis on violation notices to ensure that regulated entities are currently meeting standards. Reviews and/or researches rules, records, and files in order to disseminate information or data as requested by customers, and/or to prepare enforcement referrals. Ensures data is captured correctly in the Water Utilities Database (WUD) and the Safe Drinking Water Distribution System (SDWIS), or other databases. Prepares appropriate documents meeting institutional standards to summarize the results. Adheres to institutional paper and electronic file management requirements. Follows all applicable institutional standard operating procedures. Ensures that business procedures maintain compliance with all institutional rules or policies. Attends training as appropriate to supplement familiarity with programmatic requirements as directed by Project Manager.
Jul 12, 2012 –August 31, 2012
Jackson Hewitt, AUSTIN, Texas
Receptionist/ Income Tax Preparer
Dec 13, 2010 - Mar 29, 2011
Receptionist ( Answer phones, File Files, copy documents, Mail out documents, Call Clients regarding check is in office to pick up
Tax preparer ( File Income Taxes)
Mental Health Network, AUSTIN, Texas
Customer Service Rep/ Data claims Processor
May 05, 2008 - Apr 30, 2010
Answer in bound-outbound calls, type information on computer, Type Health Insurance claims for customers, dealt with answer all calls and questions, Answer phones, Faxes, Copy Files, use Image screen print, talk to provider and members on phone.
• Book follow up appointments
• Confirm payments
• Performs patient registration functions by collecting and entering demographic and insurance related information into computer system
• Helped manage coworkers workload by answering Multi line phone and receiving messages
Fry's Electronics, AUSTIN, Texas
Cashier, Cooking, Dish washing, Inventory Count
May 29, 2006 - May 05, 2008
Cooking all types of food, Cash register, counting of merchandise and inventory, Clean of tables, Take out trash, and stocking all merchandise, and laundry.
Adecco, AUSTIN, Texas
Customer Service Representative
Feb 01, 2005 - May 29, 2006
Provided technical assistance to customers resolved customers issue. work involves good organizational skills with attention to detail the ability to handle priorities. Able to use email, spreadsheets, fax machine, and copier. Sort files, sort incoming/out coming mail, schedule appointments
Download files
Mail Documents
Girling Healthcare, Austin, Texas
Direct Care Aide
Nov 24, 2004 - Jan 19, 2005
Provided technical assistance to customers
resolved customers issue. Work involves good organizational skills with attention to detail the ability to handle priorities.
Able to use email, Spreadsheets, fax machine, and copier. Sort files, Sort incoming/out coming mail
schedule appointments
Download files
Mail Documents
MCI, AUSTIN, Texas
telemarketing
Dec 01, 2003 - Sept 22, 2004
Answer the phone, greet customers, try to make a sale on outbound and inbound sales. Typed customer information on computer. Also answered all of the question, concerns or comments they may have.
(Data entry) Required for this position.
KENSINGTON COTTAGES, ROUND ROCK, Texas
NURSE S AIDE
Jan 01, 2002 - Aug 01, 2002
Assisted Alzheimer's clients in daily living by grooming clients to ensure proper hygiene. Measured daily vital signs and took their weight. Took care of the laundry, prepared breakfast also.
Performed outbound sales experience by collecting and verifying customer information
• Entered customer data into Apple/PC computer
• Dealt with dispute resolutions and assisted customers by answering all of their questions and comments
TX DEPT.HUMAN SERVIC, AUSTIN, Texas
ADMIN.TECH 1
Jun 01, 2000 - Jun 01, 2001
Prepared 300 materials for people. Created spreadsheet and tables also helped organize class. Helped managed coworkers workload by answering multiline phone and taking down messages. Job also included sorting out mail and distributes to appropriate work person or area. Also includes Data entry, fax machine, multiline phone, and copier, also used Microsoft 2000 and excel.
• Book follow up appointments
• Confirm payments
• Performs patient registration functions by collecting and entering demographic and insurance related information into computer system
• Helped manage coworkers workload by answering multiline phone and receiving messages
file files
Copy documents
Mail files
Process incoming/outgoing mail
Type letters and documents for state agencies
Education
Penn Foster Edu, Pennsylvania
Masters Degree
Feb 2007 - Jan 2008
Major: Professional Secretary
GPA:8.0
Round Rock High School, Round Rock, Texas
High School Diploma/GED
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