Arlington,Texas *****
J Cardenas
Objective An interesting position that is challenging
Experience 1997-1998 CompUSA Hurst, Texas
Small Business Counter
? Ran counter at Small Business
? Created and invoiced orders.
? Helped with product sales
1998-1999 CompUSA Hurst, Texas
Small Business Rep
? Answered phones
? Created accounts for new customers
? Assisted in choosing computer and software products for business needs
? Created and invoiced orders
? Sold licensing for software.
1999-2001 CompUSA Hurst, Texas
Customer Service Manager
? Supervised and managed 10 cashiers
? Ran register and Customer Service desk
? Performed retail and business returns
? Assisted in Small Business purchases
? Balanced daily money and did bank deposits
? Made out schedules
? Researched and cleared all customer chargebacks
? Was Manager on Duty and resolved customer issues
2001-2001 CompUSA. Hurst, Texas
Sales Replenishment Manager
? Supervised receiving and shipping of products
? Supervised returns of products to Vendors
? Performed store to store transfers
? Assisted in Inventory audits
? Entered inventory into main database
? Managed and organized warehouse files
Experience 2001-2002 CompUSA Southlake, Texas
Operations Manager
? Assisted General Manager in running a small CompUSA
? Performed scheduling of all Team Members
? In charge of all Human Resource issues
? Handled all files in store
? Performed all audits of store
? Supervised all departments and all Team Members
? Opened and closed Cash Office
? Was in charge of Inventory Control
? STORE CLOSED
Experience 2002-2003 CompUSA Dallas, Texas
Loss Prevention
? Assisted Regional Loss Prevention in research of missing inventory at stores
? Created audits for warehouse and Customer Service to be used Company wide
? Created work outlines for regional warehouses
? Performed blitz audits of DFW stores
? Trained warehouse personnel at local stores
Experience 2003-2007 CompUSA Dallas, Texas
Sales Replenishment Manager
? Managed and trained warehouse personnel
? Entered inventory into main database
? Supervised and performed Vendor returns
? Received and shipped inventory
? Performed store to store transfers
? Researched and corrected inventory issues
? Assisted Loss Prevention in research
? Assisted in writing Company training manuals for warehouse
? Managed all warehouse files
? Performed research at store audits
? CompUSA closed almost all stores nationwide
STORE CLOSED MAY 12, 2007
Graduated 1977 – Trinity High School Euless Texas
Salary Range – 30,000 – 35,000