Thomas Tolentino
**** **** ***, ***, *** York, NY 10128 212-***-****? **********@*****.***
EXECUTIVE SUMMARY
- Strategic technologist and management professional with strong analytical, planning and project management skills in diverse business sectors, including pharmaceutical, publishing, new media and professional associations.
- Excellent track record directing multi-functional teams, conducting technology assessments and building customer relationships while exceeding performance expectations.
- Key leadership qualities include problem solving, analytical thinking, flexibility, organization skills, budgeting and consensus building at all levels.
EXPERIENCE
Vice President, Technology 8/2010 – 12/2011
The Center for Medical Weight Loss, Tarrytown, NY
Business Growth and Expansion
• Planned, implemented and developed a cloud-based Accounting/ERP and CRM system for the centralization and warehousing of data to support current and future business requirements.
• Planned, implemented and developed back-office integration and workflow platform including data transfer protocols and work process flow management to the CMWL websites and external technology partners such as inbound marketing system and call advertising system.
• Introduced new marketing services and tools such as Marchex, Hubspot and Tactician.
• Stabilized and improved network, server and resource requirements to support all enterprise and web applications and platforms.
Director, Information Technology 6/2004 - 8/2010
The New York Academy of Sciences, New York, NY
Business Productivity and Cost Reduction
• Managed the development and maintenance of Academy’s websites, online initiatives and technology infrastructure.
• Designed and managed a $3.5 million technology infrastructure implementation, which resulted in $500,000 savings in new networking and server equipment.
• Implemented efficient communications and expense reduction through IP Telephony and Unified Messaging.
• Decrease cost and physical storage space through Electronic Document Management, Digital Asset Management Systems and centralized electronic storage resulting in approximately $100,000 savings.
• Saved approximately $30,000/year through centralized printing, scanning and faxing.
• Drafted, initiated and facilitated the integration of various NYAS systems to a new E-Commerce service
• Virtualization of low overhead servers using VMware ESXi.
• Technical Advisor to “Scientists Without Borders” a new web initiative bringing together scientists dedicated to sharing and advancing sciences and technology to solve global development challenges.
Business Process Re-engineering
• Created multimedia production workflows through AV / IT converged technologies.
• Improved and automated workflows and reporting through Event Management System.
• Introduced more collaborative workflows and open environment through the NYAS intranet using Microsoft SharePoint technologies.
Technology Reliability, Efficiency and Security
• Created a fault tolerant network and server infrastructure that increased uptime from 95% to 99.99%.
• Implemented various Network Access Control Systems for securing wired and wireless networks.
• Standardized systems, policies and procedures resulting in a 57% decrease in Help Desk tickets.
• Established personnel backup in key positions.
• Managed business continuity planning and disaster recovery.
Revenue-Generating Innovations
• Provided comprehensive and innovative Audio Visual solutions for external events resulting in gross revenue of approximately $400,000 per year to support the Academy’s programs.
• Implemented distance learning opportunities and developed a more interactive web community that will helps connect almost 6000 early career professionals in the Science Alliance program at NYAS.
• Developed strategies for online and digital production and distribution of events, conferences and seminars through New Media and social communities through the NYAS website.
Interpersonal Skills
• Managed multiple departments, technically diverse staff of managers, individual contributors, and outsource partners.
• Cultivated relationships with vendors leading to Corporate Partnerships and $30,000 in donations to the organization.
• Developed successful strategies using available resources to achieve business goals.
Associate Director, Information Technology 5/2002 – 6/2004
Aton Pharma Inc. – (A Subsidiary of Merck and Co.), Tarrytown, NY
• Designed and managed a $1 million dollar technology infrastructure implementation.
• Collaborated with executive management to align strategies to meet research and drug development objectives, streamline workflows and ensure the confidentiality of all data.
• Implemented various systems to ensure technology reliability, efficiency, security and compliance.
• Audited Contract Research Organizations for security, redundancy, business continuity and FDA CFR 21 part 11 compliance for the pharmaceutical industry.
• Developed and implemented company-wide policies and procedures related to systems hardware and software acquisition, user support, network security and disaster recovery to protect the integrity and confidentiality of all systems.
• Designed and executed a web-based due diligence document management system.
• Managed the integration of Aton's data systems into those of Merck's.
Technology Analyst 10/2000 - 5/2002
The Parenting Group – (Former Division of Time Warner Inc.), New York, NY
Senior Research Technician 8/1990 - 10/2000
Sloan Kettering Institute, Memorial Sloan Kettering Cancer Center, New York, NY
Research Assistant
Winthrop University Hospital, Mineola, NY 8/1988 – 8/1990
CURRENT CERTIFICATIONS
• Project Management Professional (PMP) – Project Management Institute (PMI)
EDUCATION AND CONTINUING PROFESSIONAL DEVELOPMENT
• PMI Project Management Professional (PMP) Boot Camp – Global Knowledge, NY
• ITIL Foundations v3 – Global Knowledge, NY
• NetSuite One World Essentials – NetSuite, Virtual
• Certified Information Systems Security Professional (CISSP) – New Horizons, NY
• GIAC Security Essentials – SANS Institute, CO
• Complying with Computer and Software Validation Requirements – Institute for International Research, PA
• Bachelor of Science, State University of New York, Binghamton, NY
PROFESSIONAL AFFILIATIONS
• Project Management Institute (PMI)
• IEEE Computer Society
• New York Enterprise User Group