David Bourne
***** ********** ** ***, *********, NC 28031
Ph: 704-***-**** Email: ***********@*****.***
Objective: A challenging and rewarding position utilizing my skills and experience in the
IT Communications Industry. Provide installation, maintenance,technical
support for LAN/WAN,network operations. To work for an organization where my
knowledge and experience will prove most valuable to a team of professionals.
.
Qualifications: 24 years experience installing and maintaining large communication voice
and data networks. Ability to resolve NOC network hardware, software problems
quickly and efficiently. Experienced LAN/WAN with Cisco Routers, Switches,
Protocols TCP/IP, Frame-Relay, VPN, T-1, ISDN. Also worked with Remedy,
Track-It trouble ticket tracking systems.
Employment
Present: American Community Bank, 3500 Mt Holly-Huntersville rd, Charlotte, NC
Network Administrator
Provide IT help desk configuration, installation, support, and testing of customer’s
Active Directory, Windows XP, 7, Routers, Linksys, HP Procurve, switches,
Dell PC’s, Printers, and Shoretel VOIP phone system, Microsoft Outlook,
Fiserv, Nautilus, Sonicwall VPN.
3/05 to 8/09 Avguard Systems Consulting LLC. 8500 Sylvan Drive, Terrill, NC 28682
Provided technical support which included general network issues, included monitoring the
network of Cisco routers, switches and various other equipment for trouble fault resolution.
3/00 to 3/05 Wachovia Bank 1525 W.T. Harris Blvd, Charlotte, NC 28288
Network Support Engineer
Part of the Operation Team of Network Engineer’s that provide dedicated support
for the Securities Network Operation Center. Job duties included NOC monitoring
and resolving issues with Cisco routers, Switches, OSPF, EIGRP, Frame-Relay ISDN.
Responsible for 100 % uptime of network stock market trade floor
nationwide,Internationally, 1000’s of ATM bank branches and customer online banking
services.
8/93 to 3/00 Milgo Solutions, Inc. 503 Oak Place, suite 590, Atlanta, GA 30349
Senior Network Field Engineer (Treasury Clearance)
Provide customer support and maintenance of data, voice network communications
equipment. This includes installation, configuration, testing of LAN/WAN,T-1
T-3,Routers,Switches,3Com,Cabletron,Adtran,CSU,DSU,TDM and ISDN.
Employment: General Datacomm, Straits Tnpk, Middlebury, CT 06076
1/92 to 5/93 Technical Support Systems Specialist
Support of large customer networks for design and implementation
of LAN/WAN equipment to T-1, DACCS, DDS, and Analog circuits.
3/85 to 1/92 Senior Field Engineer
Maintenance of complex data and voice community equipment.
This includes configuring multiplexers, modems, network monitoring
Systems, PBX voice connections, software installations and upgrades.
3/84 to 3/85 Applications System Engineer
Interfaced between customers, project managers, software, hardware
engineer’s during all phases of system development and installation.
Constructed system block diagrams, system cabling diagrams, and
equipment configuration strapping options.
4/80 to 3/84 U.S.A.F. Langley, AFB, VA 23665
Data Communications Systems Analyst/ Top Secret SCI Clearance
Perform testing of analog, digital, Satellite, and microwave network
Communications. COMSEC Security Manager. Also secure and maintain all
Cryptographic equipment operations in the network control for corrective action
for the World-Wide-Military-Command-Control-System.
Education: Certificate: Cisco CCNA
Certificate: Cisco – Interconnecting Cisco Network Devices.
Certificate: Cisco - Building Scalable Cisco Networks.
Certificate: UNIX/Network Management Controller Maintenance.
Certificate: Electronic Communication and Cryptographic Equipment
Systems. KY-9, KW-26, KG-34, KG-84, DC-64.
Certificate: Telecommunications Standard Engineering Practices
U.S.A.F - Community College of the Air Force
Equipment: Cisco, Nortel, 3com, Adtran, Cabletron, Larsecom, Paradyne, Motorola.