Manager Sales

JOHN FREUDENBERGER

*** *** **** **** • Mountainside, NJ 07092 • 908-***-**** • **********@*****.***

PROFESSIONAL

KEY QUALIFICATIONS

• Extremely motivated individual who strives to exceed expectations.

• Ability to learn quickly with demonstrated initiative and dedication to the achievement of organizational goals.

• Strong computer capability including advanced knowledge in Microsoft Word and Excel.

PROFESSIONAL EXPERIENCE

INTERNET SALES CONSULTANT/MANAGER Mar 2005 to Feb 2007

Springfield Acura, Springfield, NJ

Primary responsibilities involved selling vehicles to internet customers, handling transactions from the start of the sales cycle to the closing.

Selected Accomplishments:

• Increased the amount of sold leads by 170%. Worked with customers using consultative selling techniques, clarifying customer’s needs through calling, emailing, or face-to-face communication.

• Secured 30% (out of 420 - 480 leads per month) of potential buyers to visit dealership. From that 30% (about 140 people), sold automobiles to 70% of that group.

• Maintained 99.1 CSI (customer satisfaction index).

PROMTED TO FINANCE MANAGER Feb 2007 to Sept 2011

• Increased profits by 40%. Assessed needs of clients and assisted in decreasing/eliminating risk with ancillary products

• Increased CSI from 88.7% to 97.9%. Decreased waiting time for clients, explained all terms and conditions, maintained positive energy, treated all clients exceptionally, and handled selling in a low-pressure manner.

• Consistently achieved all company goals.

*Additional references available upon request

EDUCATION

Union County College Cranford, NJ Business GPA: 3.9 2000

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