Margaret Keire - Resume

MARGARET KEIRE

OBJECTIVE

A highly motivated, experienced professional with skills in Public Relations, Marketing, and Customer Service

EXPERIENCE

**** – Present Evergreen School District Vancouver, WA

Database Support Clerk

? Maintain front desk duties – in-coming calls, deliveries, meetings

? Enter elementary student registrations into the WesPac system

? Update student files when needed, address, phone, names

? Run student reports

? Weekly SSID reports

? “Student Mass Add Update” report, assigns students to their home middle or high school for the following year

? Elementary 2008 schedule, added teachers and meets to courses

? Upload current student pictures into WesPac and Destiny systems

? Change staff names in Destiny

? Support the other divisions of the CIR Department

? Support the elementary office staff

2002-2006 Johnstone Supply Portland, OR

Marketing Assistant

? Maintained vendor records: Programs, pricing, rebates; special store purchase.

? Superior customer service and monitoring all in-coming and out-going data

? Initiated process improvements

? Resolved pricing discrepancies for both stores and warehouses

? Supported both the customer service department with accurate pricing programs but also supported the Marketing Specialists with their over flow work

1999-2002 Burke West Sales Vancouver, WA

Office Manager – Lead Customer Service

? Evaluated in-coming calls, directed to appropriate representative, or handled calls directly

? Assisted customers with pricing, technical service, shipping status, and submittal information for fourteen manufacturers

? Organized and maintained complete literature files on manufacturers, including: catalog price books, flyers, and promotional information

? Distributed all manufacturers, memos to office staff and customers

? Ordered and maintained inventory of office supplies for inside staff

? Prepared and entered customer orders and invoices for Red White Valves that we warehoused, into our SBT system

? Managed over 200 customer order files

? Designed several office forms, a line card, and advertisement layouts for local events with our customers and manufacturers

? Created job quotes for customers and manufactures

? Warehouse Supervisor

? Hired and trained warehouse staff on pulling orders, packaging, and reading packing slips

? Conducted monthly physical inventory counts, and reconciled monthly inventory

? Managed the warehouse duties when staff was unavailable

? Handled shipping and receiving for over 1500 stocked items

1995-1999 Q-Lube Inc. Vancouver, WA

Market Secretary

? Handled all in-coming calls

? Composed and calculated weekly and monthly sales reports for all fourteen store locations

? Maintained all employee new hire, wage increase, and termination forms for over 80 employees

? Updated all company memos and procedures from our corporate office to store level

? Assisted in coordination of company drug testing of store employees

? Coordinated all company functions, picnics, birthdays and holidays

EDUCATION

1989-1990 Western Business College Vancouver, WA

? Secretarial III

? 1995-2003 Clark College Vancouver, WA English, Math, Business writing

INTERESTS

Cubmaster of Pack 545, Sunday school teacher with Living Hope Church, music, baseball

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