Medical Office Manager

Amy Lamberti Stevens

** ***** ******

Barre, VT *5641

Mobile Phone: 802-***-****

E-mail: ******@*****.***

OBJECTIVE

To obtain a challenging position within an exciting business opportunity. To be able to showcase my organizational skills and communication skills at a high level.

WORK EXPERIENCE

Medical Billing Account Representative

February 2002 - present

MBA Healthgroup | Montpelier, VT

~Manage the A/R and ATB balances for a large number of physician offices.

~Answer all calls from providers offices and all patients for 8 different clients.

~Perform Month End Financial reporting showing collection ratios and outstanding balances. ~Submit electronic medical claims daily ~Post payments electronically from insurance carriers and patients. ~Process and work/resolve all insurance denials in order to obtain payments for the provider offices.

Certified Professsional Coder & Reimbursement Specialist

August 1999 - February 2002

Central VT Physicians Practice Corp | Montpelier, VT

~Perform chart audits on all medical records for coding accuracy and trends

~Set fee schedules for procedure codes based on reimbursement information

~Present chart audit findings and train providers on procedure and diagnosis coding

Member Service Representative

May 1998 - August 1999

BlueFirst-Managed Care Medicaid | Montpelier, VT

~Coordinate and perform training of new reps in benefits and computer system

~Answered inquiries from providers and members

~Assist providers in getting claims paid and help with various billing questions

Customer Service Representative

May 1997 - May 1998

Blue Cross and Blue Shield of Vermont | Montpelier, VT

~Answered between 60-100 phone calls from providers and subscribers concerning managed care insurance policies.

~Help subscribers with policy questions and claim status

~Open and sort all subscriber and provider mail daily

Office Manager

December 1996 - April 1997

Green Mountain Lincoln Mercury | Barre, VT

~Perform all bookkeeping functions on computer system

~Act as cashier and customer service representative for dealership

~Made independent decisions concerning office

Office Manager

January 1993 - December 1996

Crossway Saab | Montpelier, VT

~Perform bookkeeping and payroll on computer system.

~Organize and submit all Motor Vehicle paperwork to State of Vermont DMV

~Manage all aspects of daily operations in a busy office

EDUCATION

Bachelor's Degree,

11/1990 – 7/1991

Johnson & Wales University | Providence, RI

Associate Degree,

9/1989 – 11/1990

Johnson & Wales University | Providence, RI

Some College Coursework Completed,

9/1987 – 5/1989

University of New Hampshire | Durham, NH

High School

9/1983 – 6/1987

Spaulding High School | Barre, VT

CERTIFICATION

CPC-Certified Professional Coder

9/1999

AAPC

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