Cover Letter
To whom it may concern:
This letter is to express my need and interest the Customer Service position. Based on my customer service skills and professional managerial experience in the office, which match what is listed, I am very confident that I would be a great addition to your team.
My resume that highlights my ability, knowledge, and expertise in customer service and clerical industries are enclosed. During my time in college and at Gateway Marketing Solutions, I was able to succeed at saving money, and time, increasing sales, increasing productivity in two-year’s time. Since it has been a challenge to find stability.
I am excited about the Customer Service position and the ability to help your company succeed. Thank you in advance for your time. Please, do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications
in more detail in your presence and will contact you during business the hours specified. Again, Thank you.
Sincerely,
Janelle L. Tate
Resume
JANELLE L. TATE
5352 Ruskin Avenue
Saint Louis, Missouri, 63115
tur732@r.postjobfree.com
OBJECTIVE
Professional Customer Service Executive with over 5 years experience in customer service and billing seeking a full-time position in the customer service industry.
QUALIFICATIONS
Appointment scheduling, collections, apply payments, claim tracer and statements. Extensive customer service skills trained and mentored new hires, telephone management, office billing, multiple phone lines, copy machine, fax machine, bank, cash, and credit card transactions, Microsoft Office, Power Point, Excel, Internet usage, troubleshooting digital phone and Internet, and e-mail. Professional friendly attitude, reliable, prompt, dependable, attention to detail, educated, motivated, and enthusiastic.
EDUCATION
Beaumont High School
09-1998 – 06-2001
St. Louis, Missouri
Alabama Agricultural & Mechanical
09-2001 – 09-2004
Biology Pre-Medical
University of Phoenix
02-2005 - 07-2005
Business
PROFESSIONAL EXPERIENCE
Labor Ready 06-1998 – current
Temporary Service
Warehouse manufacturing, cleaning, banquet server
SMX/ Spectrum 05-2008 – 06-2009
Warehouse/ Assembly
Assemble containers, spay bottles for insect ides, animal shampoo, ect.
Inkosi Design Studio 02-2008 – 05-2008
Receptionist
Phones, letters, design flyers, retrieve bids
Gateway Marketing Solutions 01-2005 – 07-2006
Owner/ Manager
Manage Wholesale Fragrance Company
Central West End City Apartments 04-2004 – 01-2005
Concierge, night security
Register mail, phones, and attend to tenant needs
America Coming Together 04-2004 – 11-2004
Voter Register
Register college students or any unregistered voters
Advance Promotions 06-2001– 09-2003
Telemarketing Agent
Sales/ customer service
REFERENCES:
Lambert Jackson 314-***-****/cell
Mgr, Vocal Coach, Instructor
Bishop Holman 314-***-****/cell
Master Presser/ Cleaners
Kevin Bryant 314-***-****/office
Inkosi Design Studio