Customer Service Medical Assistant

Denise Jones

** ********** ***, ********** ******* 30277 Phone: 678-***-****

EMAIL: ******.*******@*****.***

OBJECTIVE: To excel in a new career as a Medical Assistant in an advanced care facility that will welcome

utilization of my administrative and clinical skills; provide challenging responsibilities that will complement my experience and education, and allow me to provide excellent patient care.

“I am a well trained, motivated and passionate Medical Assistant and Administrative Professional who offers exceptional customer service with a meticulous style. I am committed to compassionate patient care, education and overall satisfaction. I’m looking for a chance to prove what I can do.”

TECHNOLOGY:

ICD/VAD Knowledge

Computer Competent

Office Machine Knowledge

Medisoft EMR/EHR

SimplifyMD EMR/EHR

Microsoft Office

SAP Bus. Mgmt.

Welch Allyn Spot Vitals

Burdick Atria ECG

Microscopes

Centrifuge

Affiliations

Member AAMA

Member AMT

OFFICE SKILLS:

Accounting

Collections

Logistics

Organization

Interpersonal

Customer Service

Problem Solving

Communications

HIPAA Compliant

Multitasking

Team Player

AVALABILITY:

* Available for Hire

CMA Exam Eligible

RMA Exam Eligible

CCT Exam Eligible

REFERENCES:

Excellent references available upon request

EDUCATION

Sanford Brown College, Medical Assisting 2011-2012

Branell College, Applied Accounting 1984-1985

HEALTHCARE RELATED SKILLS

Medical Terminology Vital Assessment Billing/Coding

ECG/EKG Testing Venipuncture Visual Acuity Patient Education Hematology Cardiac Care

Healthcare Pro CPR Urinalysis Palliative Care

Wound Care Glucose Testing Cancer Care

Drug Administration Oxygen Administration Advanced First Aid

Universal Precautions Instrument Sterilization Aseptic Technique

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PROFESSIONAL EXPERIENCE

Externship

Atlanta Gastroenterology Associates Fayetteville GA

Dr.’s Brown, Edge & Toney Apr 23-May 30

• Vital Assessments, Exam Room Preparation, Bio waste removal

• Convert hard copy files to digital format via scan/comp. and EMR program.

• Patient Education re: Endoscopy, Colonoscopy, Abdominal CT

• Procedure Scheduling, Lab Orders, Radiology Orders

• Rx Refill Authorization, Lab result follow-ups, back office functions,

Professional Volunteer Service

Le Cordon Bleu Institute, Health Fair Tucker GA

• Vitals, Body Mass Index, Glucose testing

• Patient Education

Mt. Carmel AME Church, Community Fair Ben Hill GA

• Vitals, Body Mass Index, Cholesterol, HgB & Glucose testing

• Patient Education

Yokogawa Corporation of America Newnan GA

Engineering Project Coordinator 2000-2010

• 8-year Emergency Medical Response Team Member

• Supervise and manage office administration and temporary employees

• Assist project managers and engineers with planning, scheduling and delivery of all aspects of distributed process control system orders

• Responsible for all accounting and procurement

• First point of contact for all internal and external customers

• Maintain all confidential files and information

• Coordinate all activities regarding customer visits

Contact this candidate