Sales/Marketing Professional
Resume:
LORA GROPPI
** **** *** ***** *****, Glen Ellyn, Illinois 60137
******@*****.***
QUALIFICATIONS PROFILE
Versatile, goal-oriented, and seasoned sales professional, offering in-depth expertise in sales development and account management; possess excellent ability to efficiently perform various administrative functions.
Employ strategic planning and implementation skills in developing effective marketing plans and strategies to ensure accomplishment of sales targets. Demonstrate dynamic leadership and collaboration skills in directing organizations to achieve common goals and interests.
Possess proven competencies in handling multiple tasks complemented with effective time management and prioritization skills to achieve company goals and objectives within strict timelines.
CORE COMPETENCIES
- Business and Sales Development
- Special Events and Trade Shows
- Customer Service
- Surveys and Public Relations
- Marketing and Promotions
- Client Relationships
- Cold Calling
- Database Management System
PROFESSIONAL EXPERIENCE
Telephone Account Executive, RH Donnelley, Lombard, IL 2005–Present
Assume primary responsibility in performing marketing consultant functions, serving clients who spent $3,000 monthly in advertising and promotions.
- Built and maintained strong professional relationships to achieve and exceed short term and long term sales goals.
- Ensured clients’ needs were met by formulating and demonstrating quotes on specific programs.
- Facilitated collection of payments from various delinquent accounts to successfully increase total operating assets.
- Identified and resolved client-related issues to ensure delivery of high quality of customer service.
Online Senior Admissions Advisor, American Intercontinental University, Hoffman Estates, IL 2003–2005
Held accountable for providing expert assistance to students by giving academic advice and support in obtaining financial aid and in submitting required academic documents.
- Effectively trained and motivated employees and colleagues to improve performance rating.
- Meticulously evaluated and screened candidates who were qualified to enter the school.
- Built and maintained professional relationship with candidates to enhance communication as well as develop student retention rate.
EARLIER CAREER
Home Business / Entrepreneur, Visionary Technologies
Assistant Recruiter, Competitive Systems Advantages, Rosemont, IL
Assistant Office Manager, American Express Financial Services, Bradenton, FL
Project Lead-Information Gathering/Lead Generation, Goodyear Tire Company, Elk Grove Village, IL
Sales Associate, Gibbs Laboratories, Skokie, IL
EDUCATION
Bachelor’s Degree in Marketing
University of Illinois, Chicago, IL ~ GPA: 4.3/5
TECHNICAL ACUMEN
Microsoft Office Suite, Contact Management Software, and ACT! Database
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