Medical Biller
Resume:
Sandra Robinson
Euless, Texas 76040
******@*******.***
Objective:
Looking for a Medical Billing position that will offer an opportunity for advancement. A work place with a team based environment and an open door policy. To provide operational support, taking customer satisfaction to the next level of customer care. To maximize my growth potential and pursue opportunities for company advancement.
Work Experience:
Medical Biller
1/2008- 10/2008 Mediserve Ft.Worth, Tx
• Entered hospital emergency room charges
• Verified medical insurance
• Billed medical insurance (medicare and Medicaid)
• Followed up billed claims for payment
• Billed work comp insurance
• Answered patient calls
Customer Service Rep
5/2007-1/2008 Time Warner Cable Irving, Tx
• Answered inbound calls for cable, internet, and phone services
• Schedules installs and diconnects
• Answered and resolved billing issues
• Trouble shoot service problems, open and schedule
repair calls
Customer Service Rep
2/2006 - 1/2007 Kansas Gas Service, Topeka, Kansas
• Answered 60-70 inbound calls per day
• Answered and resolved billing questions and concerns
• Start new service or stop service
• Setup pay arrangements on accounts
Customer Service
4/2002 - 10/2003 Telvista, Plano, Texas
• Answered 40-50 inbound calls from all 7-11 stores
• opened repair tickets for store equipment and appliances
• Dispatched repair tickets to service centers
• Followed up open tickets, closed tickets when completed.
Education:
11/2008 Medical Billing and coding Everest College, Arlington TX Pending
1/1988 - 1/1989 Kaw Valley Community College, Topeka, Ks
Accounting certificate of completion.
8/1984 - 5/1987 Topeka High School, Topeka, KS
High School Diploma Received
Skills:
General office skills; 10 Key AS 400 Data Entry Ms Word Excel Typing
Self-management, billing medical and work comp insurances, verifying medical coverages, problem solving, multi tasking
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