Quality Assurance Engineer
Resume:
Phone: 480-***-****
Email: ***************@*****.***
SUMMARY
• About 5+ years of professional IT experience in Quality Assurance testing.
• Worked on various applications including Client/Server, Web based, and Windows applications using manual and automated tools like Quick Test Professional, Load Runner, Win Runner, Test Director and Quality Assurance.
• Highly skilled in developing Test Plans, Creating and Executing Test Cases.
• Worked in the platforms like Java and ASP.NET.
• Experience in review of Requirements documents, Design documents, Functional specifications, Risk Assessment, and Change Control Request that arise from time-to-time.
• Extensively involved in Automated and Manual testing of applications.
• Developed excellent professional skills by working independently and also as a team member to analyze the Functional/ Business requirements and to prepare test plans, test scripts, test matrix and test cases for automated and manual testing.
• Knowledge of Bug (Call) severity, Bug tracking system and Bug reporting.
• Strong knowledge of Software Development Life Cycle (SDLC)
• Worked with MS-SQL and Oracle database.
• Work experience with SQL*PLUS, PL/SQL.
• Excellent communication, interpersonal, research/analysis, organization and leadership skills.
TECHNICAL SKILLS
Testing Tools: Quick Test Professional, Load Runner, Win Runner, Test Director
Operating Systems: Windows 2000, Windows XP.
Database: Oracle 8i/9i, SQL Server 7/2000, MySQL, MS Access.
Languages: ASP.NET, VB.NET, Java, C, C++, C#, XML, HTML
Utilities: MS Word, MS Excel, MS Office
EDUCATION
Master’s Degree in Computer Science (MS) (Jul’00 to Jun’02)
Bachelor’s Degree in Computer Science (BS) (Mar’97 to Jun’00)
WORK EXPERIENCE
DiCOM grid, Phoenix, AZ (Oct’08 – Present)
QA Engineer
DiCOM grid is a medical image management system that provides physicians from any location
with a single point of access to radiology health records. The “grid” is a seamless medical image management system that provides physicians from any location with a single point of access to radiology health records irrespective of origin- whether from a hospital or outpatient imaging center. It strictly follows the governmental security and privacy regulations (HIPAA).The grid is also used as storage and communication of diagnostic quality medical images over the public Internet.
Responsibilities:
• Analyzed the application to determine the scope of testing, test techniques that would be involved, test time estimates, test schedules and task assignments.
• Involved in writing test plan by working with Business Analysts and Project Manager.
• Created Decision Tree using Visio to give priority of each test case.
• Created test cases and test data by studying and analyzing functional and system requirements documents.
• Created test matrix to execute test cases on various browsers (IE and Mozilla Firefox) and operating systems (Windows and Macintosh).
• Involved in testing the application at all stages of the life cycle (SDLC).
• Involved in both new and legacy to ensure all necessary production changes follow the change management process and are properly tracked.
• Converted manual test cases to automated test scripts.
• Optimized QTP scripts for Regression testing of the application with various data sources and data types.
• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration – Performed Data-driven testing.
• Coordinated the overall performance team efforts, including Performance planning, Performance testing.
• Guided junior testers to create test scenario for Load Runner and to benchmark application performance using multiple sets of data.
• Test applications both in QA and Production environment.
• Created documents detailing the process for each of the test scripts and the scenarios each scripts performs
• Generated and enhanced virtual user scripts using LoadRunner VUGen.
• Designed and monitored scenarios for load and performance testing using Load Runner.
• Extensively involved in creating SQL queries for data verification at the backend.
• Prepared Test Reports after system testing is over to analyze various things such as how many defects resulted, database changes and front end changes.
• Used Test Director for Bug reporting and tracking and for weekly status report.
• Involved in White-box testing and Unit testing (UT) along with developers.
• Involved in Sprint Planning meetings to increase the productivity.
• Involved in System (ST), User acceptance (UAT) and end-to-end testing.
• Ensured the quality of all project deliverables.
• Attended weekly project meetings to discuss defects along with testers, business analysts, and developers.
• Worked on Agile/SCRUM environment
Environment: Quick Test Professional 9.2, Load Runner 8.1, Test Director 8.0, TSL, ASP.NET, C#, HTML, XML, SQL Server, Windows 2000
WorldatWork, Scottsdale, AZ
Project: AMS (Association Management System) (Jun’07 – Oct’08)
QA Analyst
AMS is a comprehensive suite of Member Services application that help Associations and Professional Groups support their members with the most reliable and responsive. AMS core modules are Customer Service, Customer Activity (Membership, meeting, order Entry/ inventory control, subscription), Exhibitions, Finance (Accounts Receivable), Serve (speakers) and Reports
Responsibilities:
• Actively involved in deriving test methodologies and test planning.
• Migrated Manual test cases into Quick Test Professional Scripts for Regression Testing.
• Parameterized test Scripts for Data Driven testing in Quick Test Professional.
• Implemented test automation using Load Runner and Test Director for Black box testing.
• Performed database testing using SQL queries to check the data updates through manual scripts.
• Checkpoints were used in the places necessary using Quick Test Professional.
• Performed Cross Platform testing and Cross Browser testing.
• Planned and executed load simulation testing using Load Runner for various Load varying Scenarios through controller from web and client applications.
• Designed and executed performance tests to analyze the performance bottlenecks in the application performance using Analyzer of Load Runner.
• Error Handling Techniques were used using Quick Test Professional.
• Performed Class Mapping of the objects using GUI map configuration tool in Win Runner for the objects not recognized.
• Used Rendezvous point to better control and generate peak load on the server thereby stressing it, and measuring its performance in Load Runner.
• Designed test methodology for various batch processes and performed white box testing on the server side scripts.
• Developed Batch scripts for profile testing.
• Used Test director to log all the test cases and report defects.
• Configured and administered Quality Center for different user groups and different user privileges.
• Investigated software bugs and interacted with developers to resolve technical issues.
• Actively involved in the user acceptance testing, user interactive sessions and also with the subject Matter Experts.
Environment: Quick Test Professional 9.2, Load Runner 7.2, Win Runner 7.5, Test Director 7.0, Quality Center, Java, Java Script, Windows 2000, HTML, XML, Oracle, Apache
PsychEZ, Scottsdale, AZ (Apr’06 to May’07)
QA Analyst
PsychEZ is medical process automation software. It is a web based application intended to be offered as a service to the interested Psychiatrists. Psychiatrist will be able to view the details of his/her patient details, schedules, patient billing etc. Patients will be able to log on to their account to request schedule changes, view schedules, change their personal, billing info. Front end of the application is built using ASP.NET and back-end built on SQL Server
Responsibilities:
• Created the automated test scripts for Quick Test Professional.
• Developed user defined functions and used data driven testing and database accessing techniques to support scripts
• Studied and understood the functionality of the application under test.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Created several Test cases that cover the entire functionality of AUT.
• Wrote and executed test scripts to verify most of the Test cases using Quick Test Professional.
• Designed, configured and monitored scenarios for load and performance testing using Load Runner.
• Created Checkpoints using Quick Test Professional to check for Text, Bitmap and Data.
• Created and parameterized V user scripts using Virtual User Generator in Load Runner.
• Tested and analyzed response time of transactions, performance under load, network delays, system performance like CPU utilization etc.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested applications GUI and in the testing environment using Win Runner.
• Utilized Load Runner Analysis tool to analyze the response times of the business transactions under load.
• Also manually performed functional testing that includes Security, Unit, System testing.
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries.
• Conducted Regression Testing using Win Runner.
• Managed tests in Test Director.
• Reported defects about any failures in the script with Test Director.
• Analyzed results of the tests by creating reports in Test Director.
• Actively participated in Status Reporting meetings.
Environment: Quick Test Professional 8.2, Load Runner 7.2, Win Runner7.5, Test Director 7.0, Windows NT, ASP.NET XML, HTML, SQL Server, IIS
Land Mark Info Tech Systems and Solutions, Chennai, India (Oct’04 to Mar’06)
QA Tester
Responsibilities:
• Participated in creation of test plan, test reports, risk assessments, and trace matrix.
• Participated in developing and updating testing documentation according to department standards and procedures.
• Converted Business requirements and design documentation into design products, Test Scenarios, Test Cases and Test Scripts.
• Created test cases and test data by studying and analyzing functional and system requirements documents.
• Converted existing manual test cases to automated test cases and scripts.
• Created test matrix to execute test cases on various browsers (IE and Netscape Navigator) and operating systems (Windows and Macintosh).
• Generated and enhanced test scripts (TSL) using Win Runner.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Generated QA Matrix reports using Test Director.
• Executed batch tests in Win Runner to test various modules of the SFB web application.
• Involved in Data Driven testing using Win Runner.
• Involved in Black-box, Regression, Functional, Integration, Data integrity, System, and UAT testing.
• Prepared Test Reports after system testing is over to analyze various things such as how many defects resulted, database changes and front end changes.
• Performed database testing by writing SQL queries manually.
• Used Test Director to report and analyze defects and created testing status reports using Crystal Reports.
• Ensured the quality of all project deliverables.
• Attended weekly project meetings to discuss defects along with testers, business analysts, and developers.
Projects in Brief:
Federal Union Bank
Project Details: This is an Online Banking Application developed in Java and Oracle, which enables the banks customers to access their various accounts through the World Wide Web. Account Holders enter their Account Number and Password to access their various Checking, Savings, and Money Market Accounts after enrolling for the online banking program. The application provides the Account Summary (balances, last deposits, etc.), Account Activity (Transaction Details) for the various accounts and the ability to transfer funds between the various accounts) using Transfer Funds. The application also allows users to change the account options such as changing their Password, and disabling or enabling the ability to transfer funds between accounts.
Environment: Win Runner7.5, Test Director 7.0, Windows 2000, Java, XML, HTML, JCL, Oracle, IIS
Karur Vysya Bank
Project Details: The web application was developed for allowing account holders of Standard Federal Bank (SFB) to perform on-line transactions like Personal Accounts, Transfer of Funds (between accounts of this bank or other banks), Pay Bills, Checking Balances, detailed transaction report, and business solutions like International Trade, Foreign Exchange, International Treasury Management, and International Corporate Banking. The application updates the account details of the account holder daily and automatically prints monthly statement.
Environment: Win Runner 7.5, Test Director 7.0, Windows NT/2000, Oracle, Java
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