Customer Service Manager
Resume:
Jenny Cote
Glendale, CA **206
Phone Number: 626-***-****
E-mail: ***********@*****.***
Objective:
Providing excellent customer service to all clients, and completing all tasks to the best of my ability.
Accustomed to working in a fast paced environment with the ability to think quickly and successfully handle difficult clients.
Satisfying all customer inquiries, with precise skills and timely execution.
Experience:
Benchmark Sound Services
Valencia, CA
Dates worked: August 2010-June 2012
Job Title: Live-in Caretaker
Responsible for taking child to school and back home
Tutor child in all subjects and responsible for all academics
Take care of child’s needs at home (e.g. cooking, cleaning, outings)
Assist in child’s transportation and participation of extra curicular activities.
Additional duties included answering calls, taking messages, data entry, and filing
Big Lots
Rowland Heights, CA
Dates worked: October 2008-August 2010
Job Title: Store Associate
Duties include selling goods and attending to customers on the selling floor.
Assist in maintaining store appearance as well as keeping all facilities clean and sanitary.
Tend to the customer's inquiries precisely and efficiently.
Operating the cash register and accepting cash, check, or charge payments according to the customer's purchase.
Accomplish projects given by immediate supervisor or manager to the exact point.
Maintain exceptional customer service for all individuals.
Assist in other departments such as stocking, merchandising, ticket pricing, and recovery.
Greenwood Chevrolet Inc.
Austintown, OH
Dates worked: August 2007-February 2008
Job Title: Service Cashier
Balance repair orders, vehicle deposits and cash (credit cards, checks, cash) daily.
Receives cash checks and credit card payments from customers; record amount received.
Use various dealership software programs for input and retrieval of information, such as determining the status of customer's vehicles.
Prepare deposit receipts for the sales staff for all new vehicle deposits, extended warranties, or various outside sales.
Keep filing current and available for the Service Advisors and/or Service Manager when the history of a vehicle is needed.
Be friendly, professional, courteous and efficient when working with all customers and employees.
Maintain professional, well groomed appearance.
Perform other duties as assigned.
Pavilions
Burbank, CA
Dates worked: January 2007-June 2007
Job Title: Courtesy Clerk
Provide friendly, courteous, and helpful service.
Primary function is to bag and carry out groceries for customers
Perform cleaning duties to keep store looking clean, along with periodic patrol of parking lot to collect shopping carts and return them to their appropriate location
Patrol store aisles to collect misplaced items and place them in their right location within the store
Assist other departments in different assignments should they need the help
Keep walkways outside of store clean, along with the interior of the store as well
Skills:
Fluent in Spanish.
Experienced with different computer software.
Proficient in Microsoft Word, Excel, Power Point, and the Internet.
Proficient in mathematics.
Knowledgeable in different work industries.
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