Project Manager Customer Service
Resume:
Brandon L. Martin
Email: ***************@*****.***
**** **** ***** **** *******, GA 30339
OBJECTIVE: Seeking an opportunity where extensive experience and acquired leadership skills will be further developed and utilized allowing me to align myself onto the management track.
Experience: The Panamaria Grill Catering Company September 2009- Present
• Founder for the company.
• Director and lead chef for the company.
• Produced services to satisfy consumers on all levels, focusing on commercial entities in need of our services.
• Consulted and organized a network of resources in order to efficiently service larger parties and venues.
• Manage the execution of food preparations, venue placement and, delivery of product/services.
• Maintain the accounting processes for business and special contract customers.
• Worked close with culinary institutes, allowing students to gain experience while working in their fields of study.
The Expo Design Center - The Home Depot May 2005 - Feb 2009 Outdoor Sales Specialist and Project Manager
• Initiate leads by offering great customer service; Build a rapport with special trade clients and encourage sales.
• Work closely with a team of specialists (i.e. interior designers, architects, builders, etc.)
• Generated revenue in excess of $700,000 per year for the EXPO through product sales, credit business, and installation of outdoor services, outdoor kitchens, landscape, appliances, maintenance, etc.
• Perform audits on efficiency and budgets for accounting purposes in the outdoor sales department in order to identify any potential or unjustified expenses and develop methods to eliminate inefficiencies.
• Completed full trainings and product knowledge seminars for project managing and product evaluation.
• Inventory managed and accounted for personally verification purposes and customer satisfaction.
• Experienced call center agent trained to help customers with troubleshooting, payments, and service inquiries.
Hi-Tech Waste Water Treatment Services September 2003 – January 2005
Warehouse Maintenance and Safety Supervisor
• Designed and implemented system for tracking and filing inventory, equipment specs, and non-hazardous material.
• Completed 40HR OHSA & HAZMAT required trainings & designed and implemented an all wash service.
• Managed the processing, transportation, and disposal of non-hazardous material.
• Able to operate waste water equipment and motorized lift equipment with precision.
• Experienced in minor labs test and equipment.
EDUCATION:
Georgia Perimeter College Associate Degree/ Business Administration Spring 2010
RELEVANT INFORMATION: Proficient in Microsoft Office Suite, Adobe Applications, QuickBooks, and POS software. I have strong public speaking and public relations skills. I have leadership skills that allow me to be persistent, consistent, and enthusiastic in handling my responsibilities.
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