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Customer Service Medical

Location:
Las Vegas, NV
Salary:
18.00/hour
Posted:
May 31, 2012

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Resume:

MICHELE POPKIN

702-***-****

tt2b8c@r.postjobfree.com

OBJECTIVE: Front Desk

Professional transcriptionist with experience in front desk reception and expertise in hematology, cardiology, oncology/radiation oncology, and radiology. Proven ability to independently manage multiple projects/tasks. Maintained strict confidentiality in regards to all patient medical records. Dedicated team player. Eager to contribute to company goals with a strong willingness to acquire new skills. I am looking to relocate back to California.

PROFESSIONAL EXPERIENCE:

2011-present- Children’s Heart Center of Nevada-Las Vegas, Nevada

Medical transcription for a group of Pediatric Cardiologists. Transcribe history and physicals, EKG’s, echocardiograms, and letters.

2011-present-Rohrer Transcription-Las Vegas, Nevada

Oncology transcription for Comprehensive Cancer Centers of Nevada. This is a part-time job that I transcribe from home.

09/11 to 12/11 United Health Care-Las Vegas, Nevada

Scheduled home health nurses, answered phones. This was a temporary job.

2009-2010 ScripNet – Las Vegas, Nevada

Handle high volume of incoming calls proficiently for one of the largest pharmacy benefit managers that deal with nationwide pharmacies which electronically adjudicate worker’s compensation medications. Consistently demonstrates strong customer service skills.

2009 Harbor Island Medical Center - Las Vegas, Nevada

Prior authorization for this family medical group. Responsible for all incoming calls, scheduled appointments, check-in and check-out 40 patients daily. Verify insurance and collect co-pays. This was a temporary job.

2007-2008 Nevada Cancer Institute - Las Vegas, Nevada

Oncology transcription. Transcribed history and physicals, progress notes as well as letters.

1998-2007 Desert Radiologists - Las Vegas, Nevada

Prepare all radiology transcription, nuclear medicine studies including MRI and CT scans, mammograms, plain films and biopsies.

1996-1998 Hemet Global Care – Hemet, California

Solely managed all transcription for five family medical practices which included all chart notes and letters to other doctors and outside facilities.

1994-1996 Valley Regional Oncology Center – Wildomar, California

Responsible for all front office receptionist duties as well as performing transcription. Proficiently answered high volume calls, scheduled appointments, obtained outside medical records from referring physicians and hospitals.

1992-1994 California Clinical Trials – Beverly Hills, California

Administrative Assistant to 14 research associates and coordinators. Devised flow charts to allow management to analyze eligibility of patients. Prepared all outgoing correspondence to associates and patients.

1991-1992 David W. Trader, M.D. – Los Angeles, California

Medical Secretary. Managed all office functions for adult psychiatrist. Maintained appointment schedules, prepared all correspondence to physicians including letters, histories and physicals.

1984-1991 Cedars-Sinai Comprehensive Cancer Center – Los Angeles, California

Medical Secretary to three oncologists. Scheduled appointments and coordinated all aspects of travel for numerous meetings and conferences. Transcribed all correspondence including letters, history and physicals.

OTHER: Five year volunteer for the Nevada SPCA. Volunteering for Golden Retriever Rescue of Southern Nevada. Currently volunteering for Heaven Can Wait Animal Sanctuary.

REFERENCES:

Excellent personal and business references available upon request.



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