Medical assistant

OBJECTIVE

A challenging Healthcare Management position with career-growth

potential, to fully utilize and expand solid experience and abilities

while contributing to organizational excellence and company goals

QUALIFICATIONS

Strong ability to interact using communication, analytical,

organization, and prioritization skills.

Organizational, planning, multitasking and time management skills.

Detail orientation and commitment to accuracy and quality.

In-depth knowledge and experience in medical billing and coding

procedures with claims processing.

Experience in patient assessment in the intervention of care.

In-depth knowledge and experience with Medicare, Medicaid, and other

private insurance carriers.

Ability to use hardware, software and peripherals related to job

responsibilities.

Remarkable experience with Microsoft Office suite, Words, Excel,

Outlook and Lotus notes.

Demonstrate commitment to any organization core values.

Works independently with considerable discretion to complete job

responsibilities.

Ability to interface with all levels within the organization.

PROFESSIONAL EXPERIENCE

Refund Specialist

09/08-Present

Viant,

Naperville, IL

Hospital collection analyzing and assisting with handling overpayment

to ensure appropriate resolution.

Interact as needed on departmental and multiple office client refund

recovery task force in addition to. conference calls with account

managers and providers as needed to maintain department standards for

production.

Compile written and telephone correspondence to clients and providers

including letters as well as composing issues specific letters.

Strong customer service including inbound and outbound calls.

Demonstrate commitment to Viant core values.

CNA

12/07-As needed

Bright star Healthcare Agency,

Oak Brook, IL

Aid in the care of elderly and hospice patients.

Work in either private homes or in professional facilities which

include physical work necessary for patients care.

Administer medication and perform vital signs when necessary and

report any changes to nurses or physicians.

Medical Processor

12/07-05/08

Superior Ambulance,

Elmhurst, IL

Strong ability to efficiently and effectively perform ambulance

billing activities.

Enter ambulance report into system, as well as patient demographics.

Process billings to patients and third party reimbursement claims.

Research and respond by telephone to patient inquiries regarding

billing issues and problems.

Perform a variety of general clerical duties, including inbound and

outbound calls.

Customer Service Representative

10/07-12/07

Revenue Cycling Solution,

Westchester, IL

Research and respond by telephone to patients inquiries regarding

billing issues.

Updating patient’s account.

Perform a variety of general clerical duties, including inbound and

outbound calls.

Hospital collection analyzing and assisting with handling patient

responsibility to ensure appropriate resolution.

Office Manager

02/02-09/07

Jean-Pierre Levy, M.D.,

Hallandale, FL

Prep patients by taking vital signs, drawing blood, charting, assist

in echocardiogram, perform EKG, Lab Procedure and Injection.

Hospital admission and discharge.

Strong correspondence with insurance companies and patients to answer

inquiries and complaints pertaining to bills, patient’s deposits and

accounts.

Collaborate with Patients and insurance carrier to resolve collection

issues.

Maintain supporting documentation files and patient demographics.

Daily balancing reports along with light book keeping and payroll.

Billing\Coding with submission of insurance claims, Medicare,

Medicaid, and other private insurance carriers.

Oversee new Insurance implementations with strong correspondence with

insurance companies.

Collaborate with insurance companies when auditing patient records.

Manage, select, develop, and evaluate staff to ensure the efficient

operation of the doctor office.

Act as a Physician point of contact to answer and resolve issues with

the goal of providing excellent customer service and relationship

management as well as to demonstrate commitment to Dr.Levy core

values.

EDUCATION

Certified Medical Assistant Completed

2002

Ross Medical Educational Center

Hollywood, FL

Associate Arts in Business Administration

Completed 2007

American Intercontinental University

Ft.Lauderdale, FL

Bachelor in Healthcare Administration Management Current

American Intercontinental University

Hoffman Estates, IL

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