Customer Service Quality Control
Resume:
Greensboro NC ***** *********@*****.***
LaToya Renee White
Objective To obtain a position with a growing company that I can utilize my skills along with gaining new knowledge and skills.
Summary of A distinguished career showcased by an Impressive Qualifications background with non-profit, clerical, an industrial business sectors.
- The ability to speak clearly and persuasively in a positive or negative situation and respond to inquiries in a professional manner.
- Demonstrated experiences in day to day affairs of customer service and handling money.
- Public service oriented with the ability to work well with others.
- Strong organizational, management, and leadership abilities.
- A demonstrated passion for responsibility and accountability.
- Fast learner and knowledge of Microsoft office.
- Superior knowledge of the health care field.
Education June 2001
- Diploma, James B. Dudley High School Greensboro, NC
Professional 2011-2011 RHA Health Services Highpoint, NC
Experience Live-In Direct Support Associate
- Responsible for providing care for 5 to 6 female individuals in a group home setting that were mental retarded and disabled.
- Required to assist each client with taking care of their personal needs and preparing three meals per day.
- Pass medications to each individual within the hour window
- Transport each individual to the day program.
- Assist each individual with working on daily goals and living activities.
- Handled the credit card to purchase groceries, supplies, and gas.
- Took each individual banking and kept up with their spending money for each week.
- Completed daily blue notes and daily check off list.
2011-2011 Distinctive Personnel Highpoint, NC
Temporary Worker( Material Handler @ POLO)
- Responsible for putting the correct price on merchandise using a conveyor belt in a fast pace environment.
- Responsible for keeping a clean and safe work environment.
- Worked effectively with co-workers on an assembly line ticketing each product in the correct place being very productive.
2010-2011 The Agency Greensboro, NC
Temporary Worker( Production )
- Responsible for prepping boxes for plastic bottles.
- Responsible for making sure bottles didn’t have any defects.
- Responsible for keeping a clean and safe work environment
- Worked effectively with others on a assembly line inspecting bottles and preparing boxes in a fast pace manner.
2010-2010 Ollie’s Bargain Outlet Greensboro, NC
Seasonal Sales Associate
- Help set up store
- Clean shelves
- Unload merchandise off truck
- Ticketed merchandise
- Responsible for stocking shelves with merchandise.
- Assisted customers with finding merchandise.
- Responsible for keeping store clean and hazard free.
- Responsible for running a cash register, helping each customer check out in a timely manner using the correct form of payment receiving and distributing the correct amount of money.
2009-2011 Temporary Resources Greensboro, NC
Seasonal Temporary Worker(Quality Control)
- Responsible for working in a fast pace environment being very productive scanning merchandise.
- Responsible for making sure each merchandise was packed correctly in boxes for shipment.
- Responsible for making sure merchandise wasn’t damaged.
- Responsible for reading label and making sure it was correct for shipping purposes.
- Responsible for keeping a clean and safe environment.
2007-2008 Central State of the Carolinas Greensboro, NC
Paraprofessional /Community Support Worker
- Responsible for taking each individual out into the community to work on daily living goals.
- Transported each individual to doctors appointments, grocery stores, pharmacies, and to get other needed items in the community.
- Responsible for teaching each individual how to use community resources to help them when they are in need.
- Assisted with cleaning and cooking
- Responsible for helping each individual learn how to use their motor skills all over again.
2006-2007 Preferred Alternatives Greensboro, NC
Paraprofessional/CSS
- Responsible for helping each individual learn how to survive in the community using their goals from a person centered plan.
their living environment.
- Assisted with teaching each individual how to cook and clean - Responsible for transporting each individual to doctors appointments and personal outings.
- Responsible for teaching each individual about hygiene.
2005-2006 Wal-Mart Greensboro, NC
Customer Service/Cashier
- Helped set up store using blueprints
- Helped unload trucks and stock shelves with merchandise.
- Handled large amounts of cash
- Cashed Checks ran money grams
- Responsible for checking out customers using a cash register
- Responsible for returning an exchanging merchandise.
- Responsible for damaging out broken merchandise
- Responsible for keeping a clean and safe work environment.
- Responsible for putting merchandise in the correct bends to be taken to the correct area of the store.
- Worked effectively with others to make sure customers was always appreciated and helped in a timely manner with a positive attitude.
2003-2005 Kangaroo Child Development Raleigh, NC
Lead Toddler Teacher/Van Driver/Afterschoolers Teacher
- Responsible for providing superb care for different classrooms of children.
- Responsible for teaching each child different developmental skills.
- Responsible for transporting children to and from different schools.
- Responsible for taking payments and closing daycare facility.
- Responsible for keeping a clean and safe work environment.
- Responsible for feeding and changing children.
- Responsible for following state guide lines.
2003-2004 Piercing Pagoda Raleigh,NC
Keyholder
- Responsible for opening and closing kiosk.
- Responsible for handling large amount of cash.
-Responsible for helping each customer find the correct merchandise that was suitable for their needs.
- Responsible for keeping merchandise clean.
-Responsible for doing inventory count on certain merchandise.
- Pierced ears
- Responsible for doing deposits.
- Responsible for using a cash register receiving payment for customers merchandise.
- Responsible for cleaning the kiosk.
2000-2008 D & D Concessions Greensboro, NC
Supervisor/Cashier/Cook
- Responsible for opening and closing concession stand.
- Supervised one to two employees following manager procedures.
- Running cash register providing great customer service by taking the correct orders, receiving and giving the correct change.
- Cook correct orders as received
- Count inventory at the close of each shift
- Clean and sanitize cooking utensils
- Handle large amounts of cash
Professional
Languages English and Basic Sign
References upon request
Extracurricular Volunteer in different community activities for disabled and m/r individuals
Activities
Accreditations Early Childhood Credentials, CPR and First Aid
Awards received Patience( Accepting a difficult situation without giving a deadline to remove it.)
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