Virtual Assistant Position

CHELSEA A. POWELL

**** ***** ****** 208-***-****

Burlington, NC 27215 *******@*****.***

OBJECTIVE: To utilize and integrate the skills acquired in my customer service and office experience, to positively contribute to a long term career.

PROFESSIONAL EMPLOYMENT

Redbull Tavern and Grill June 2007 – January 2008

General Manager Burlington, North Carolina

? Supervision of staff. Delegate daily and weekly assignments. Calendar Management and scheduling of 30+ employees.

? Responsible for balancing tills, processing daily reports, and approving invoices.

? Recruitment process for floor staff positions. Application review, telephone screening, conducted interviews and reference checks.

? Assisted with performance reviews. Maintained confidential employee files. Processed employment forms and new hire paperwork.

Sal’s Italian Restaurant June 2006 – June 2007

Server/Bartender Burlington, North Carolina

? Assisted customers

? Responsible for balancing money and completing nightly report.

HPC East June 2006 – August 2006

Administrative Assistant Whittset, North Carolina

? Provided temporary office and clerical support for large company opening new corporate headquarters on the East Coast.

? Answered telephones, filing, and data entry.

? Assisted Human Resource Department.

T-Mobile May 2005 – May 2006

Customer Service Representative Boise, Idaho

? Provided customer service to approximately fifty customers per shift in the call center. Liaison between T-Mobile and customers nationwide. Assisted in all inquires and transactions.

? Coordinated new employee orientations – participated in New Hire Project.

? Demonstrated capacity to increase business profits through strong customer relations.

? Corresponded with stores nationwide in order to take care of customer requests.

Artful Living and Social Expressions December 2004 – May 2005 Administrative/Personal Assistant – Retail Sales Boise, Idaho

? Extensive customer service relations.

? Created displays and worked on interior design projects for the store.

? Retail Sales, filing, phones, maintained calendar and appointments, researched business issues. Managed personal issues and finances for employer.

? Office Manager in employer’s absence. Balanced money and processed reports.

Patsy’s Gourmet Restaurant Seasonal 2001 - 2004

Beer/Wine Bartender New York, New York

? Assisted customers, training new employees, ordering from multiple vendors, approving invoices.

EDUCATION AND SKILLS

Boise State University Fall 2001, Spring 2002, Fall 2002

? Proficient in Microsoft Office (Word, Excel and Outlook). Typing: 45+ words per minute

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