ANGELA GRANT
**** **** ******* ****** **. Blvd New York NY, 10027 646-***-**** ************@*****.***
PROFESSIONAL PROFILE
Bilingual English / Spanish professional with over 35 years of proven experience in the administrative field. Extensive knowledge of scheduling appointments as well as responding to telephone and face to face inquiries. Great at conceptualizing creative ideas for various events. Accomplished self starter who is also goal oriented with excellent interpersonal skills. Working knowledge of Lexis / Nexis, Westlaw, legal research, Excel, Outlook, and MS office.
EXPERIENCE
Data Entry supervisor
• Responsible for the supervision of 8 data entry staff members
• Senior translator for Spanish and English speaking clientele
• Responsible for scheduling meetings and documenting minutes of these meetings
• Furnish information by phone, letter, e-mail, or in-person to parent coordinators and parents
• Catalogue all applications, and maintain proper storage until ready to be archived
Monitoring Clerk
• Responsible for data entry
• Responsible for proof reading education services applications to ensure form has the correct watermark and is an original
• Translator Spanish and English
• General administrative duties
• Responsible for monitoring providers in the after school tutoring programs located in the Bronx and Brooklyn to ensure that attendance records, photo I.D; and tutoring methods were in direct compliance with the NYC department of education’s supplemental educational services program
Agency Services Rep / Spanish (Adjudication Bureau)
• Worked closely with sr. workers compensation law judge, typing reserve decisions, calendar returns, and abeyances from judges and conciliators
• Answered phones relayed messages routed calls, entered, updated and maintained information in a computerized database
• Scheduled meetings
• Direct liaison between attorneys, medical providers, and insurance carriers
• Provided translation services for Spanish speaking claimants via phone and in the court room
Keyboard Specialist
• Answered call from claimants, attorneys, medical providers, and insurance carriers
• Typed weekly statistics / monthly statistics
• Ensured that all documentation was prepared and ready for meetings
EMPLOYMENT HISTORY
NYC Department of Education New York, NY Nov 2010 – June 2011
NYS Workers Compensation Board Jamaica, NY May 2005 – Dec 2008
NYS Workers Compensation Board Jamaica, NY April 1990 – May 2005
NYS Workers Compensation Board Jamaica, NY Jan1978 – April 1990)
EDUCATION
Diploma, New York Paralegal School New York, NY Nov 2009 – July 2010
GED New York, NY May 1987