Post Job Free
Sign in

Manager Customer Service

Location:
Dunedin, FL, 34698
Salary:
80000
Posted:
February 05, 2012

Contact this candidate

Resume:

Mark A. Dorné

**** ****** **** ***** *** ***

Dunedin, FL 34698

727-***-****

**********@***.***

CAREER OBJECTIVE

To secure a challenging position where my management experience in purchasing/inventory management, contract negotiations, creating and implementing new procedures will allow me to contribute to the overall success of the organization.

EXPERIENCE

July 2011 – Nov. 2011 Purchasing Manager Nautical Structures

Responsible for all purchasing functions.

- Price negotiations on all commodities and component parts; domestic

and international.

- Established Min / Max levels on all inventory items.

- Inventory management of purchased parts.

- Source alternate suppliers.

- Establish stocking programs with suppliers.

June 2006 – Aug. 2010 Metal Industries, Inc., 1985 Carroll St. Clearwater, FL 33765

Director of Materials; Reporting directly to the president.

- Responsible for 5 purchasing buyers at 5 different locations.

- Responsible for purchasing & inventory management for 5

manufacturing facilities; $68 million dollar division.

- Negotiate all contracts; raw materials, motors, packaging, scrap.

- 2007 cost savings goal of $500.000; Actual closed $636,000.

- Reduced 13 million dollars of raw materials inventory to 4.3 million

dollars in 4 years.

- 1/03/08 Assigned to handle all responsibilities of converting a

new acquisition’s purchasing and inventory management

over to our system.

- Also responsible for negotiating down the “past dues”.

- Arranging agreements with suppliers to include securing cost

savings on all production items.

May 2002–June 2006 Gardner Asphalt, 1462 E. 7TH Ave., Tampa, FL 33605

Purchasing Manager; Reporting directly to the CCO.

- Responsible for 10 purchasing buyers at 10 different locations.

- Responsible for the domestic and international purchasing of all

raw materials, chemicals & packaging for 12 plants.

- Negotiated pricing and contracts for the above items.

- Monitored and managed inventory levels as dictated by seasonal

production requirements.

- Debiting suppliers. From 2003-2005 charged back $406,478.

Jan. 2000-Nov.2001 Gerrard Steel & Tube, 410 Gerrard Dr.,Florence, AL

Materials Manager; reporting directly to the president.

- Responsible for purchasing master steel coils form domestic and

international suppliers.

- Purchased MRO items to support the maintenance PM program.

- Responsible for raw materials and finished goods inventories.

- Negotiated freight rates and the selection of freight carriers.

Nov. 1996-Dec. 1999 Schwarze Industries, Huntsville, AL.

Materials Manager; reporting to the VP of Operations.

- Responsible for purchasing and scheduling deliveries on

chassis, motors, component parts and “kit” sub assemblies.

- Negotiated a new steel contract; savings $125,000.

- Eliminated monthly inventories by implementing “ABC” / cycle

count program.

Aug. 1995-Sept. 1996 Whitesell Manufacturing, Muscle Shoals, Alabama

2/96 Promoted to Director of Materials & Inventory

- Responsible for the 2 buyers and 13 manufacturing personnel.

- Responsible for inventory of the finished goods warehouse.

- Implemented a Cycle Count Program.

- Daily responsibility of the Sorting & Packing departments.

- Created and implemented guidelines & procedures for the shipping & receiving departments.

- Took the shipping dept from 80 % to 98% accurate on time

shipments.

- Reduced manpower from 22 to 13.

8/95-2/96 Director of Purchasing

- Immediately implemented purchasing controls & procedures.

- Responsible for purchasing all steel wire; domestic & international.

- Initiated a formal cost savings program.

- Negotiated pricing with all suppliers.

July 1992-Aug. 1995 TRIS USA, Athens, Alabama

Materials / Inventory Manager & Assistant Plant Manager

- Responsible 1 warehouse and 7 manufacturing personnel.

- Created & implemented production schedules and reports.

- Monitored and adjusted production schedules to meet shipping

requirements.

- Responsible for purchasing raw materials and piece parts; domestic international.

- Responsible for inventory management.

- Negotiated pricing with domestic suppliers and freight carriers.

- Improved efficiencies in the “large brush” line consisting of 6 employees.

Oct. 1991-June 1992 Willo Products, Decatur, Alabama

Materials Manager

- Wrote procedures & guidelines in effort to establish a purchasing and inventory control departments.

- Initiated programs which re-vamped an antiquated system that was loosing money.

- Responsible for purchasing raw materials and sub assemblies.

- Created and implemented production & shipping schedules.

- Establish a cost saving s program.

Aug. 1990-June 1991 Pritchard Industries, Birmingham, Alabama

Operations Manager

- Responsible for a 3 building cost plus contract with

Southern Power with a staff of 40.

- Responsible for purchasing, customer service and staffing.

July 1979-May 1990 Steelcase Inc., Athens, Alabama

Supervisor – Production Inventory Control

- I have 11 years experience with MRP.

- Direct responsibility for 25 support personnel to include buyers, schedulers, dispatchers, cycle counter and warehouse personnel.

- Responsible for purchasing raw materials, production planning, scheduling and receiving.

- Maintained a 98 % accuracy in the steel warehouse.

- Developed and initiated the first JIT “work Cell”. Eliminated

$ 90,000 of inventory in 6 weeks.

- Exceeded annual cost savings goals.

Engineering

- Conducted production time studies.

- Responsible for projects assigned to the machine & welding departments.

Dispatcher

- Responsible for issuing and controlling production schedules to

the job centers in the machine & welding departments.

- Maintained the daily production completion schedules.

- Moved production jobs around to utilize all job centers.

- Responsible for expediting shortages with the buyers.

July 1997-May 1979 Prudential Building Maintenance, New York City

General Manager

Aug. 1973-May 1979 Athens City Board of Education

Teacher & Coach grade 6 - 8

Education: B.S. in Education, Athens State University, Athens, Alabama 1969-1973



Contact this candidate