**** ****** ***** ***** 440-***-****

Broadview Heights, OH 44147 Cell 440-***-****

E-mail tqqc8k@r.postjobfree.com

Robert Consiglio

Objective

My objective is to apply my proven managerial expertise and diverse technical and organizational skills to accomplishing business and IT objectives that are consistent with my employer’s budget and cost efficient business objectives.

Summary of Qualifications

I am a truly creative, team oriented, problem solver, with excellent ability to communicate and extensive experience in IT project and departmental management. My technical experiences cover a diverse range of mainframe, midrange, Windows and Unix/Linux systems.

My most recent position was Director of Information Systems (7 years) for a regional third party administrator (TPA) for managing employee health care benefits administration programs. My duties included the management of:

All technical projects

Technical staff management

Interfacing with Senior Management, end users and technical staff

Application performance and availability

Vendor relationships

Website portal and content management

Budget and personnel management

Prior to this position I was the Manager of Information Systems Development (5 years) for Antares Management Solutions, the IT services division of Ohio’s largest health care insurance provider, Medical Mutual of Ohio. My duties included:

Managing projects for the implementation of several third party vendor claims and payer systems

Managed the Emerging Technology group of 15 IT professionals, which included the successful completion of Internet/Intranet e-commerce applications

Managed the back office operations for one of Antares’ largest insurance clients, including direct supervision of 20 IT support personnel, project management, customer relationship management and budget control

Exceeded all customer Service Level Agreement criteria

I have an excellent ability to bridge communications between the information technology group, the end-user community and business management.

My significant knowledge and experience includes a wealth of IT project management experience in business and manufacturing applications, health care and health insurance including: medical claims processing systems, clinical trials project management, electronic medical records systems, and all supporting systems.

I have a working knowledge of, and managed technical staff of the leading Unix/Linux based operating systems from HP, IBM and Open Systems as well as Microsoft Windows, AS/400 and mainframe systems.

Professional Chronology

Health Design Plus Hudson, Oh

Title: Director of Information Systems

September 2004 – April 2012

Management of IT staff

Control and prioritize requests into department

Provide project management and status

Manage vendors

Support website and portal development and content management

Provide staff reviews and recommend new hires

Institute new incident tracking system

Medical Mutual / Antares Management Solutions Cleveland, Oh

Title: Manager of IS Development

March 1999 – September 2004

Managed project of installation of vendor claims processing system for new health claims payer customer and support of web-access claims applications

Responsible for development of new look to the Antares Solutions web site (www.AntaresSolutions.com)

Managed Emerging Technologies group (15 people) responsible for development and support of Internet / Intranet content

Managed IS Development group (20 people) for support of an outside customer, Central Reserve Life; successfully organizing, prioritizing and reporting high volumes of customer project requests, meeting and exceeding all customer Service Level Agreement criteria

Budget reporting to Sr. Management

Computer Sciences Corporation Southfield, MI

Title: Director of Business Services Healthcare Division

September 1995 – March 1999

Manager of programmers, systems analyst, project managers, customer service representatives, trainers, QA team

Responsible for procurement of hardware and software

Interviewing and recommending applicants for hire

Maintaining customer relations

Y2K corporate team member

Title: Sr. Project Manager

Direct new product development

Plan and direct customer start ups

Systems Analyst, Programmer / Analyst

Design of new applications – Clinical Trials application, Electronic Medical Records application

Enhancement to existing application – Action Request module, Menu system, application testing scripts

Technical consulting and development

Education

Bowling Green State University

BS Business Administration. Major – Information Systems

Additional Professional Activities

Project Management continuing education

VP Local Informix Users Group and involved in start-up of group

Professional Memberships

VP INO – Informix Northern Ohio Users Group

Community Activities

Coaching Soccer and Baseball in city recreation programs; Served on community Soccer Board involved in organization, planning, fund raising; Assisted in organizing and operating High School annual Wrestling tournament; Active in High School music program as percussion section assistant; V.P. of Ways and Means for Band Boosters, organized fund raising events such as performances by the Count Basie Orchestra and the Glenn Miller Orchestra, for purchase of Band Equipment Truck; Won Mayor’s Award for the City of Broadview Heights for Volunteer of the Year for 1999; Member of Key Communicators for local school board; Involved in organizing and participating in adult community band; active in local community theatre performances.

References

Available upon request.

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