Customer Service Technician

Nirav Patel ****-*** McMurchy Avenue South, BRAMPTON, ON L6Y 2N5 T: 647-***-**** E-Mail: ********@*****.*** Objective: Well-trained pharmacy technician with high level of motivation to launch a successful career in this noble field Education and credentials: Pharmacy Technician – January 2010-April 2012 Sheridan College, Brampton, Ontario, Canada First aid and CPR training – January 2012 Canadian Red Cross society, Brampton, Ontario, Canada Bachelor of Pharmacy – August 2005-September 2009 Rajiv Gandhi University of Health Sciences, Bangalore, Karnataka, India Pharmaceutical Industry Training – October 2009-November 2009 Divine laboratories, Vadodara, Gujarat, India Skills: Proven ability to effectively attend more than one task at a time Effective communication skills Proven ability to provide excellent customer service and resolve customer inquires Excellent dispensing skills such as counting, unit dose dispensing Never negative ever positive attitude Team oriented, hardworking candidate Computer skills: Excellent knowledge of Kroll, Flexipharm software and, MS Office Nirav Patel 1214-440 McMurchy Avenue South, BRAMPTON, ON L6Y 2N5 T: 647-***-**** E-Mail: ********@*****.*** Relevant Experience: Trainee Pharmacy Technician - March 2012 - April 2012 Costco Pharmacy, Brampton, Ontario, Canada Effectively creating patient profile, filling & transferring prescriptions Dispensing medication Extemporaneous compounding Answering phone calls Automated filling machine Employment History: Customer Service Representative – January 2011 – February 2012 “241” Pizza restaurant, Brampton, Ontario, Canada Handling cash register Maintaining inventory Taking orders on phone Making pizza Training new employees Pharmacist – January 2010 – September 2010 Krishna Pharmacy, Surat, Gujarat, India Checking and filling prescriptions Dispensing medicines Maintaining inventory Patient counselling Medical Service Representative – November 2009 – January 2010 Themis Medicare LTD, Surat, Gujarat, India Marketed Medicinal products to physicians and pharmacies Record keeping References are available upon request