Experience: Genesis Sonsolidate Services Tewksbury MA

CSR Jun. 2002 - Feb. 2003

*Greeting customers, ascertained nature of business and conducted customer

to employer and appropriate person.

*Answered telephones and offered information pertaining to auto insurance.

*Performed clerical duties and data entry using PC terminal.

*Responded to written and telephone requests from campany officials.

E.H Wilkens Insurance Agency Tewksbury MA

CSR Aug.2001 - June 2001

Greeting customers, ascertained nature of business and conducted customer

to employer and appropriate person.

*Answered telephones and offered information pertaining to auto insurance.

*Performed clerical duties and data entry using PC terminal.

*Responded to written and telephone requests from campany officials

*Prepared outgoing mail using a postage metering machine

ServiceMaster Mancherter, NH

Custodian Jan.1999 - Jul. 2000

*Sweep, mopped, and empty trash cans

*Performed and maintian high standards of neatness and cleanness in

Manchester public schools

NorthEnd Laundry Manchester, NH

Laundry Attendant Feb. 1997 - Jan. 1999

*Customer Services

*Washed, dried and folded customers laundry

*Received cash from customer in payment for dry cleaning service and record

amount received.

*Maintained and cleaned laundry store

*Trained new employees, open and close business.

Education: St Joseph High School Staten Island

High School Diploma

*Graduated with High Honor

Language: Bi-lingual

Speak, read and write fluently in English and Spanish

References: Available upon request