Customer Service Plant

Vasudev Dave

Sterling Heights MI ***** Phone (Home): 586-***-**** (Cell): 586-***-**** E-mail: ***********@*****.***

Technical Advisor/ Commissioning & Start-up Engineer with extensive years of experience in Petroleum and oil-gas refinery field

Career Summary / Major Accomplishments:

• Startup experience as Technical Advisor responsible for providing field based technical support in the area of equipment readiness inspections, catalyst loading, and commissioning.

• Start-up assistance (including Catalyst performance evaluation) for refinery process units such as Crude-oil Atmospheric Distillation, Hydro treating, Hydro cracking, Reforming, and Hydrogenation units.

• Involvement in a team as project planner / coordinator & product support for the contract engineering services group working with engineers, engineering managers, suppliers & contractors and also with internal customers for following projects within and outside of USA.

Kuwait Aromatics Project, ELAB- Linear Alkyl Benzene Complex, Merox Unit, Ethylene Oxide/ Ethylene

Glycol; Olefins Project-Naphtha Cracker; Gas Cracker; Pyrolysis Hydrogenation; Butadiene Extraction; Benzene

Extraction; Fischer Automotive Systems -Plastics injection molding parts.

• Involvement as an Engineering Support for revamping of storage facilities for Ethylene Oxide/ Ethylene Glycol & Ethylene/ Propylene spheres/ LPG Bullets.

• Involvement in procurement & planning, equipment selection process support for different projects like Ethylene oxide/ Ethylene Glycol project and Butadiene revamping project.

• Involvement in collecting and analyzing the data for process improvement to assist engineering manger and technical services group.

• Involvement as a Cost Saver –Fischer Automotive Systems in raw materials by redirecting them for remanufacturing, which resulted in total manufacturing cost reduction of 15%.

• Direct Experience with Start-up Engineers of Scientific Design, U.S.A; ABB Lummus, UK; UOP LLC (a Honeywell Company), U.S.A; and Shell CRI Catalyst, U.S.A.

• Worked in compliance with governmental guidelines and environmental policies that investigates and analyzes wastewater treatment and sewage disposal.

• Involvement in the initial stages of construction, erection, pre-commissioning, and commissioning of storage tanks and spheres.

• Experience and knowledge of safety inspection of Storage Tanks, Spheres, Bullets, Storage Drums, Columns (Tower-Vessels) and other chemical, petrochemical and refinery based equipment.

• Knowledgeable and familiarity with Distributed Control Systems.

• I have experience for the implementation of ISO 14000 and ISO/Qs 9000 as coordinator for the implementation of ISO 14000 for Ethylene Oxide/Glycol Plant and ISO/QS 9000 for Fischer Automotive Systems.

Oil-refining & Petroleum Experience:

UOP LLC, a Honeywell Company, USA

From: April 2008 – June 2010 Job Title: Process Technical Advisor

Planned led, pre-commissioning & commissioning, safe start-up and troubleshooting which includes Catalyst loading –for different types of reactors through Guarantee acceptance successfully of oil-refining and petrochemicals projects within and outside of USA for the following clients:

• Kuwait Aromatics Complex, KPPC, Kuwait.

• ELAB –Linear Alkyl Benzene Complex (Pre-fractionation, Union-fining, MOLEX, PACOL, PEP, DETAL, C4 Reformer, Sulfolane and Hot oil Units), Alexandria, Egypt.

• Hovensa LLC; St.Croix; US-Virgin Island.

• Merox Unit, Hellenic Petroleum, Athens, Greece.

Reliance Industries Limited (formerly known as -IPCL), India

From: July 1995 - July 2000 Job Title: Senior Production Incharge

• Responsible for production, plant start-up, feasibility studies, process economics, and equipment evaluations for the production of Ethylene Oxide/ Glycol Plant and N2 & O2 from Air Separations Plant.

• Improved the energy utilization of an Ethylene Oxide/Glycol Plant for a 10% saving in operating costs.

• Increased the efficiency of absorption/distillation tower to reduce the loss of product and solvent going to incineration saving 15 % of foreign revenue.

• Reviewed and implemented safety practices as Designated Safety Engineer.

• Safely handled an accident with an EO Tanker by completing the transfer of ethylene oxide to a spare.

• Maintained safe environmentally sound operations while working in environmental quality control plant.

• Maintained safety records, performed safety inspections, and enforced safe operating practices at Ethylene Oxide/Glycol Plant.

• Recipient of Outstanding Employee award for successful completion of 15 years of service.

From: Aug 1983 - June 1995 Job Title: Production Incharge

• Coordinated catalyst change-out activities for Ethylene Oxide/Glycol Plant in 1983, 1988, 1993 & 1998.

• Implemented the energy efficiency plan for Ethylene Oxide/Glycol Plant to reduce the cost by 10%.

• Operated the plant from startup to shut down with minimum down time. Implemented scheduled maintenance without affecting ongoing production of continuous process unit by reducing the downtime of the utilities.

• Worked as Designated Safety & Environmental Coordinator/Engineer in critical plants like Naphtha cracker (Olefins), Pyrolysis Gasoline Hydrogenation, Benzene, Butadiene, Ethylene Oxide/ Ethylene Glycol, Linear Alkyl Benzene Plant, Poly Butadiene Rubber and Low-Density Polyethylene.

From: Aug 1975 - July 1983 Job Title: Panel /Field Operator

• Operated and monitored process parameters for the Xylene and Dimethyl Terephthalate (DMT) plant, Pyrolysis Gasoline Hydrogenation Plant, Benzene Extraction Plant (Sulfolane), Butadiene Extraction plant, Offsite and Utilities Plants include Instrument Air Compressors & Cooling Towers.

• Trained other employees for normal and emergency startup/shutdown operations and troubleshooting.

• Supervised operation of plant equipment such as pumps, compressors, reactors, heaters, distillation columns, extractors, different types of chemical and gaseous storage facilities like as storage tanks, bullets and spheres.

• Supervised fabrication and construction for expansion and modification of the plant.

• Knowledge of raw material/ finished product testing.

• Operating experience on the Thermal Power Plant, Atmospheric Distillation Unit (Crude oil distillation), Crude oil desulphurization, Merox, Catalytic reforming Unit, and Udex unit. (Benzene-Toluene separation with extractive distillation-with Glycol as solvent).

Automotive Manufacturing Experience:

Fischer Automotive Systems Auburn Hills, MI

From: Sept 2001 – Sept 2006 Job Title: Material Handler/Assistant to Supervisor

• Responsible to assist supervisors, Engineers, and Quality Department in day-to-day operations.

• Played a key role on product quality to ensure supplying our customers with quality products and continuing improvement and innovation with QS 9000 certification.

• Well versed with principles of Lean manufacturing, Just in Time, Toyota Production Systems, and Kaizen concepts for automotive manufacturing.

• Knowledgeable on molding machine operations, color change, and process settings for various product lines.

• Worked in Assembly section as well as in manufacturing section. Knowledgeable and experienced in Lean manufacturing techniques using of Kaizen, Kanban, and 5S concept.

• Worked as forklift operator to transfer the final Products (goods) from manufacturing & assembly to warehouse

in addition, stacking- up with good housekeeping.

• Involvement as a Cost Saver in raw materials by redirecting them for remanufacturing, which resulted in total manufacturing cost reduction of 15%.

• Sale of different kind of scraps lead to reduced overhead expenses / loss of about $25,000 to $30,000 per year.

Customer Service Experience:

Kroger

From: June 2010-Present & May 2001-March 2008 Job Title: Cashier/Assistant Customer Service Manager

Started working as Cashier through Assistant Customer Service Manager ensuring best services to customers.

• Assisted customer and answered phone inquiries; provided and ensured fast, easy and Model exceptional services for all valued customers; sold Kroger 1-2-3 rewards Master Credit cards; while processing checks, credit cards, travelers’ checks and gift cards for customer transactions during sales checked Pictured ID. Ensured quality customer services for their needs like as “Refunds, Rain Checks, Western Union, Money Order, Checks Cashed, Fax Service, Photo Processing, Postage Stamps and Lottery.” Balanced and verified daily Drawers. Handled cash/debit/Master card/Visa transactions.

• Achievements: Recipient of Customer appreciation Award Letter in Year 2005.

Meijer

From: Oct. 2000- April 2001 Job Title: Customer –care (Lay –way), Scan-Coordinator

• Assisted customer and answered phone inquiries; balanced daily cash, verified daily Drawers, prepared daily and weekly reports; Scanning of the items for checking price and fixing the price according to Management Plan.

• Achievements: Recipient of Applause Award for “Good Idea”.

Education:

Bachelor of Engineering - Chemical Engineering*- Indian Institute of Chemical Engineers, India

Master of Science - Chemistry* - Maharaja Sayajirao University, India

*US equivalency determined by World Education Services, Inc. through examination and professional experience.

Software & Skills: SAP- MM Module, MS office: Word, Excel, PowerPoint, and Access. Data Entry and experience with Networks.

Certification: National Certification in Injection Molding.

Affiliation: Member of American Institute of Chemical Engineers. (Member Number: 009*******).

Additional Information: US Citizen and willing to relocate at job location. Possess TWIC Card.

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