Administrative Assistant

Rebecca Ripley

***** ***** *** ****

Conroe, TX *7302

713-***-**** cell

***************@*****.***

PROFESSIONAL PROFILE

EXPERIENCE: Administrative office skills, including training background as well as offering 7 years diverse experience and significant expertise in the following areas:

• Consistently a top performer in building territory to expand business volume and customer base; skilled in building excellent client relationships.

• Proven skills in leadership and teambuilding; identifying goals and providing motivation to succeed

• Maintain high level of customer service to assure ongoing satisfaction and generate additional business opportunities and positive referrals

• Record of strong job performance to earn additional responsibilities

PERSONAL STRENGTHS: solid basic computer skills including Microsoft Word, Excel, and Outlook.

KEY ACCOMPLISHMENTS: Received numerous customer referrals as well as client letters of recommendation that cited outstanding service and project performance.

CAREER OVERVIEW

Manufacturing Administrative Assistant/Logistics

Oceaneering International, Inc; Deepwater Technical Solutions – January ’08 to present

• Managed 50+ Technicians with payroll (time entry), vacation and sick time. Also pulling time reports for Engineers for billing.

• Arranged travel for on/off-shore technicians and equipment, such as flights, hotels, hot shots and rental cars.

• Making sure technicians have the proper training and certifications required for different jobs, on and off-shore.

• Maintaining Inventory of tools and maintaining certifications and maintenance information

• Managing Toolman and Matrack B.P. (tool software) with all info provided by technicians

• Organizing and maintaining job spreadsheets for Engineers and Project Managers to follow the status of the progress of all ongoing jobs.

Logistics Assistant / Administrative Assistant

Valvtechnologies, Inc., Houston, Texas - June ‘06 to October ‘07

• Managed office responsibilities ( Receptionist duties)

• Prepared domestic and international documents for shipments

• Managed inventory of raw material and lost P.O. orders

• Provided direction in all operational areas of business, assuring superior customer service

• Managed multiple phone lines

• Worked on Quality Assurance documents

Office Coordinator / Sales Assistant

Colonial Supplemental Insurance; E.W. Elliott, District Manager, Houston, Texas - Nov '05 to May '06

• Managed office responsibilities including support in sales.

• Drafted letters as well as reports.

• Instrumental in developing databases for entering client’s information and policies.

• Answered multiple phone lines to handling customer service issues.

PROFESSIONAL DEVELOPMENT

EDUCATION

North Harris Community College - 2001-2002

• Completed 32 hours

• Classes included: Computer Courses basic Word and Excel, Keyboarding I & II & Medical Terminology I, II & III, Medical Transcription I.

New York Institute of Photography - 1996-1998

• the study of Photography.

• learned the techniques to photography, such as lighting, and proper equipment, development of photos, ect.

Home School Education - 1994-1995

Houston, TX

Cypress Creek High School - 1993-1994

Houston, TX

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