Customer Service Insurance Agent

Kyle Gullett

**** ******* ***** 972-***-****

Grapevine, TX 76051 *.***********@*****.***

OBJECTIVE To obtain an entry-level position in Human Resources or Business related field.

EDUCATION Texas A&M University, College Station, TX Graduation: May 2011

Bachelor of Science in Human Resource Development Education

Minors in Business Administration

Major GPR: 3.8, Cumulative GPR 3.0

Park Place Motorcars, Grapevine, TX June 2011-Present

Inventory Specialist

• Processed external dealer trades with dealerships across the country

• Responsible for stocking new and traded vehicles onto company financial books

• Process incoming payments for dealer trades and incorporate them onto company books

• Calculate inventory MSRP and invoice amounts to properly reflect into financial statements

Midlothian ISD, Midlothian, Texas January 2011-Present

Intern

• Assisted in communications and public relations department

• Created and advertised the 2011 School Bond Election video

• Updated MISD school website with up to date information

• Created numerous press releases for public viewing

• Researched and proposed numerous budget cuts in order to prevent layoffs and budget deficits for the FYE 2011-12

The Bank and Trust, Bryan, Texas August 2009-December 2010

Financial Services

• Calculate and execute customer transactions

• Balance main vault responsible for $1,000,000+

• Personally responsible for financial transactions in excess of $50,000/day

• Perform duties requiring efficiency and the ability to multitask under high-stress situations

Steve Sheiron Insurance, Midlothian, Texas June 2009-August 2009

Auto Insurance Agent

• Quoted auto policies to potential customers

• Recorded and monitored customer payments

• Maintained and organized customers personal information

• Monitored and assisted in advertising company website and services

D.B. Computer Solutions, Waxahachie, Texas August 2008-December 2008

Customer Service Representative

• Scheduled maintenance calls for off-site repair

• Contacted customers with a follow-up call after repairs were completed

• Performed monetary transactions and balanced register drawer daily

All For You Insurance, Midlothian, Texas April 2008-June 2008

Auto Insurance Agent

• Quoted auto policies to potential customers

• Maintained and organized customers personal information

• Collected customer premiums and uploaded to company database

ACTIVITIES Society of Human Resource Management (SHRM) September 2010- Present

Member

• Attended bi-monthly meetings

Midlothian Chamber of Commerce

Ambassador

• Active member of the Midlothian Chamber of Commerce Ambassadors

SKILLS

• Various computer software including Excel, Word, Access, and PowerPoint

• Superior communication skills both verbal and written

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