Customer Service Sales Representative

Marnie Kaweck

*** ********* *** *******, ******* 30102 678-***-**** ************@*****.***

Personal Profile

Recently a graduate offering a strong academic background with internship experience.

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Offer advanced computer skills in MS Office Suite and other applications/systems

Quickly learn and master new technology; equally successful in both team and self-directed settings.

Knowledge of medical practices, terminology, reimbursement policies, health care administration principles, organizational policies, procedures and systems

Education

Penn foster- Online

Certified Biller and Coder- eligible for CPC

Atlanta Technical college- Atlanta, Georgia

Associates of applied science in health information technology

R.H.I.T certification through AHIMA

Experience

Apple Bee’s Georgia & Tennessee February 1998- June 2005

Head server and hostess.

Manage serving staff, I.e., schedules, table assignments, nightly cash outs and inventory.

Live-ops Internet based call center October 2007- present

Pizza hut, CSR, sales representative, in-bound sales.

Direct response, CSR, inbound/outbound sales,

All-state, CSR, answer phones, process claims and provide exceptional Customer service.

AAA (ERS), CSR, Answer high call volume phone line, assist customers in emergency situations.

Internship

Good Samaritan Health Center

Medical records department: help with the transition of paper based records to an electronic system.

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