Engineer with program management and sales engineering experience.
Resume:
WILLIAM S. PIPPINE
Waterford, Michigan 48329
************@*****.***
Summary of Experience
A highly skilled Sales Engineer/Program Manager with over 13 years of experience in successfully managing $50 million in engineering projects. Demonstrated leadership skills, managing teams in matrix environments. Proven track record of building strong, workable relationships with vendors and customers.
Core Competencies
Key Account Management
Customer Relations
Market Development
Sales/Marketing
Pricing/Negotiation
Engineering/Design
Project/Program Management
Financial Management
Engineering Management
Process Improvements
Business Development
New Product Launch
2007 to ITW CIP, Troy, Michigan
2008 An OEM automotive tier one manufacturing company.
Sales Engineer/Account Manager (General Motors/Ford/Honda). Reported to the Sales Manager.
Responsible for managing customer interface, account management and new markets for development
and launch metal fasteners and components.
• Negotiated price increases and new business contracts at Ford, GM, Honda and Tier levels.
• Evaluated various fastener types to determine optimal design for customer applications in numerous areas of the vehicle; including body, chassis, exterior and interior.
• Developed new OEM, Tier 1 and Tier 2 customer relationships to develop and sell traditional and non-traditional fastener products that resulted in 10% revenue increase in new business.
• Managed key account sales in excess of $ 10 million annually.
• Key products consisted of door and deck lid strikers, door hardware, hinges and fasteners.
2005 to SIEGEL-ROBERT, INC., Farmington Hills, Michigan
2007 The largest plastic chrome plating company in the world and the leading manufacturer of chrome plated
plastic parts in North America.
Program Manager/Product Engineer (General Motors, Mercedes). Reported to the Director of Sales/Program Management. Responsible for managing customer interface, engineering and suppliers for the
development and launch of plastic parts and assemblies.
• Implemented best practices, directed engineering changes and delivered on-time project milestones.
• Evaluated various fastener types to determine optimal design of exterior plastic parts.
- Program was launched with defect free, class-A surface due to appropriate choices in fastener types.
• Negotiated pricing for customer engineering change resulting in margins approx. 15% higher than industry average.
• Developed and maintained OEM, Tier 1, and Tier 2 customer relationships to launch plastic part programs, generating $20 million of new business.
• Managed engineering, timing, and tooling for successful launch of $35 million in new business at five customer facilities.
• Developed and embedded material and process improvements that saved customer and company $2 million annually.
• Led APQP activities through PPAP by implementing DFMEA‘s, PFMEA’s, GD&T, and product reviews.
• Key products consisted of chrome plated/painted plastic assemblies which involved electronics, detailed assembly and various attachment processes from welding to machine aided fits.
2003 to PLASTIC OMNIUM GROUP, Troy, Michigan
2004 International Tier 1 supplier for automotive OEM’s and in the top 10 in their industry.
Product Design Manager (General Motors). Reported to the Engineering Manager. Responsible for managing design and tooling resources to meet industry/corporate best practices for injection molding tooling and designing parts including internal and external fastening systems.
• Led on-time product launch for molded plastic assembly and conducted reviews with customers and internal resources, generating $38 million in annual revenue.
• Validated and commercialized new polymer material with support from customer, supplier, and internal material engineer, resulting in $400,000 in annual cost savings.
• Implemented best practices for design solutions, effectively reducing part and manufacturing defects by 80%.
• Oversaw build of injection molding tools valued at $7 million, coordinating tooling engineering, suppliers and internal manufacturing.
• Negotiated pricing for tooling and part changes, managing inputs and recommendations from both internal resources and outside suppliers.
• Key products consisted of large painted fascia assemblies that included metal, plastic, and electronic components that required 100% post in-inline inspection.
2000 to FLEX-N-GATE/VENTRA PLASTICS, INC., Rochester Hills, Michigan
2003 A Tier 1 supplier for automotive OEMs and one of top 100 auto parts suppliers in the world.
Sales Account Manager/Program Manager (General Motors/Ford). Reported to the Director of Sales/Program Management. Responsible for preparing and presenting quote packages to customers for new business, reviewing customer requirements and creating proposals and quote breakdowns for part/tooling prices.
• Completed customer required process and documentation for part quality, manufacturing process and commercialization for all programs.
• Collaborated with customer and plant personnel to launch program at manufacturing facilities, initiating/completing engineering changes and process improvements.
• Implemented plastic material changeovers in plant facilities, reducing cost of material by 15% while improving process cycle time by 10%.
• Managed and maintained $10 million budget for tooling and assembly equipment for four programs, realizing budget savings of 17%.
• Led APQP activities through PPAP by implementing DFEMA‘s, PFEMA’s, GD&T and product reviews.
• Key products consisted of interior and exterior painted plastic assemblies that involved multiple components and detailed assembly and testing.
1996 to SATURN MOTOR COMPANY (DIVISION OF GENERAL MOTORS CORP.), Troy, Michigan
2000 A division of the General Motors Corporation and as a wholly-owned subsidiary of GM, it manufactures
automobiles in the United States.
Manufacturing Engineer - Body Systems. Responsible for providing engineering support to
Spring Hill Paint Department for manufacturing and design improvements.
• Led team with product engineering support for future model development to assess paintability issues.
• Designed and installed tooling for painting of polymer and steel panels.
• Developed and implemented testing to evaluate polymer panel growth through paint system, providing a 20% increase in part dimensional stability.
1996 AUTO ALLIANCE INTERNATIONAL, Flat Rock, Michigan
Production Supervisor – Trim and Final Assembly.
Provided manufacturing supervision for 40 hourly workers at this Mazda Motor Company / Ford joint venture, installing IPs, interior moldings, headlamps, and safety belts. Developed and implemented quality improvements for fit and finish of polymer interior components.
EDUCATION: Bachelor of Science degree in Manufacturing Engineering; GMI Engineering and
Management Institute; Flint, Michigan - 1996
PROFESSIONAL
TRAINING: Effective Negotiating - Karass – 2008
Fastening Technology - Bolt and Joint Design – Seminar for Engineers 2008
Customer Conflict and Resolution - March 2006
Introduction to Plastic Mold Design and Injection Process; Husky - 2004
Seven Habits of Highly Effective People; Steven R. Covey - 2002
Program Management; Dale Carnegie – 2002
COMPUTER
SKILLS: Unigraphics, AutoCAD, Microsoft Word, Excel, PowerPoint, and Project
OEM Software - Ford WERS and Covisint, GM SupplyPower
COMMUNITY
SERVICE: 14 Year Member National Ski Patrol
LANGUAGES: Moderate Spanish (Verbal/Written)
ASSOCIATIONS: Society of Plastic Engineers - Automotive Section, Social Chair
Association of US Army
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