Customer Service Administrative Assistant

Lori Hatcher

*** ********** ****

Fort Mill, SC *9708

Cell 405-***-****

*************@*****.***

OBJECTIVE: Seeking a position in the accounting field that will utilize my skills and abilities, while allowing me to contribute to the aspect of outstanding record keeping.

EXPERIENCE:

Lori’s Cleaning Service July 2006 – May 2012

Owner/Operator Edmond, Oklahoma

Owned and operated a small business specializing in the cleaning of high end homes.

Responsible for all aspects of the business including, sales, marketing, scheduling, supply inventory, and customer relations.

Clark Patterson Associates April 2001 – November 2005

Administrative Assistant/Receptionist Suwanee, Georgia

Clark Patterson is a National Architecture Firm. My duties included creating and updating reports for Firm Partners. I distributed inbound and prepared outbound mail, blueprints and parcels. Answered and directed incoming phone calls and greeted guests.

Lori’s Cleaning Service July 1989 – April 2001

Owner/Operator Suwanee, Georgia

Owned and operated a small business specializing in the cleaning of high end homes which included the homes of celebrities,

recording artists and Professional Athletes. Responsible for all aspects of the business including, sales, marketing, scheduling, supply

inventory, and customer relations.

Par Microsystems December 1980 – June 1989

Customer Service Representative New Hartford, New York

National call center POS cash register systems utilized by fast food operators and hospitality/hotel operators. Directed calls to proper technical support specialist. I tracked activities and inventory usage of in field installers and service technicians. I also generated reports for management team.

EDUCATION:

Wright Career College March 2012

Business Administration Oklahoma City, Oklahoma

Accounting – Associate Degree

Sauquoit Valley Central High School June 1980

General Education Diploma Sauquoit, New York

AWARDS AND ACTIVITIES:

Wright Career College Cumulative GPA: 3.90

Oklahoma City, OK Core Studies GPA: 4.0

Class Valedictorian

• Director and Dean’s Honor Rolls

• Student of the Week

• Accounting Club President

Hobbies:

Running (Marathon Runner) Reading, Spending time with family, Sports, Cooking

SKILLS:

• Microsoft Office Suite

o Excel, Word, Power Point, Access, Outlook, Publisher

• Quick Books

• Peachtree

• Accounts Payable, Accounts Receivable

Course Work:

Ethics Contemporary Accounting

Sales and Service Career Issues

Human Relations Applied Psychology

Sociology Algebra

Biology Geometry

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