Customer Service Manager
Resume:
Kenneth M. Agnew, LPN
*****.*****@*****.***
Objective : A professional LPN seeking a position in a healthcare environment.
Licenses And Certifications
Maryland State Licensed Practical Nurse, 2012
The District Of Columbia Certified Nurses Aid, 2008
Education
University Of The District Of Columbia Community College
Washington, DC
Practical Nursing Program October 2010- October 2011
Montgomery College
Rockville, MD
General Studies January 2009- May 2010
Columbia College
Columbia, MO July 2008- December 2008
Norwalk Community College
Norwalk, CT
Certified Nurse's Aid Certificate Course Spring 2008
Newry College
Newry, N. Ireland
City and Guilds L2 Certificate and Degree (Associates Degree) Fall 1995- Spring 1997
Major Course Content in; Culinary arts and skills, Health wellness & Sanitation
Experience
Specialty Hospital of Washington
Washington, DC December 2010- August 2011
Nursing Student
Administered medications, injections and finger sticks.
Checked vital signs, assessed patient pain, maintained records of intake and output, adverse reactions to
medications, maintain complete and accurate charts
Cleaned and cared for wounds and dressings, monitored catheters
Transferred and fed patients
Followed strict infection control protocols
Saint Elizabeth’s Hospital
Mental health
Washington, DC August 2011- October 2011
Nursing Student
Supported group therapy sessions
Interacted with patients in a mental health program.
Assessed patient reactions to medications.
Monitored and reported changes in patient conditions
Bank of America
Rockville, MD June 2009-October 2010
Bank Teller
Kaiser Permanente
Rockville, MD
August 2008- December 2008
Long Term Temporary Benefit Plan Federal Scheduler
Allstate Insurance
Darien, CT April 2007- July 2008
Customer service, sales & administrative assistant
Tigin Irish Bar & Restaurant
Stamford, CT
Shift manager/ supervisor 2000- 2007
Failte House
Dundalk, Ireland
Resident Manager 1997- 2000
Skills & Experience
• Microsoft Office: Word, Works, Excel, Outlook, Power Point
• Learned and used network based data systems for Allstate (Allstar) and Tigin (Micros)
• DC Public School volunteer for beautification projects (2008- 2010 at Calvin Coolidge SHS)
• Gotham City Writing Creative Writing Workshop (Fiction and personal writing workshop)
• Working Holiday Program, New Zealand, 2005-2006: Traveled and worked in variety of work experiences throughout the North and South Islands
Contact this candidate