Customer Service Sales
Resume:
jerica Thompson
TAMPA, FL
*****************@*****.***
Objective: Telesales position, utilizing my telemarketing experience.
An entry-level position in customer service, with opportunity for advancement.
Experience: Vericom Tampa, FL
Independent sales agent 2009
Sold merchandise to individuals in stores and showrooms, utilizing knowledge of products sold.
Prepared sales slips and sales contracts.
Sold equipment such as portable teletype terminal units for use in immediate retrieval of computerized data.
Vacation register Tampa, FL
Dialer 2007
Solicited orders for merchandise and services over telephone.
Called prospective customers to explain type of service and merchandise offered.
Recorded names, addresses, purchases and reactions of prospects solicited.
Prepared order forms.
David Akins international Tampa, FL
Sales rep, Telemarketer 2007
Solicited orders for merchandise and services over telephone.
Called prospective customers to explain type of service and merchandise offered.
quoted prices and tried to persuade customers to buy, using prepared sales talk.
Recorded names, addresses, purchases and reactions of prospects solicited.
Prepared order forms.
Checkmark Tampa, FL
Customer service rep 2006
followed up with a random sample of customers to ensure that complaint was satisfactorily resolved.
Prepared order forms.
Maintained high standards of excellence.
Perkins Restaurant and Bakery Tampa, FL
Hostess 2006
Supervised and coordinated activities of dining room personnel to provide fast and courteous service to patrons.
Greeted guests, escorted them to tables and provided menus.
Responded to complaints of patrons.
Maintained high standards of excellence.
Education: High school diploma/C.N.A Tampa, FL
References: Available upon request
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