Manuel Icasiano
Fountain Hills, AZ 85268
**************@***.***
Summary of Qualifications
Provider of office support and expertise in various business areas: including and not limited to Accounts Payable, Reception, Mailroom, Shipping and Receiving inclusive of Hazardous and International Destinations, Document Destruction and Reprographic Services
Professional Experience
Sodexo, Scottsdale, AZ 11/2009 – 3/2012
Mailroom, Shipping and Receiving Supervisor - Henkel Consumer Goods, Inc.
• Coordinated all Mailroom and Shipping and Receiving activities including shipping through FedEX, UPS, USPS as well as special deliveries
• Tracked all shipping and receiving via SCLogic and picked up and distributed all incoming and outgoing mail for client and contractors
• Created monthly reports on mailroom metrics and activities
• Perform high volume copy orders with speed and accuracy and prepared / collated meeting materials for clients
• Administer work orders, reserved conference rooms, field all calls to appropriate individuals via Help Desk / Operator Services
• Manage Document Destruction services
• Certified Forklift operator
IKON Management Services, Scottsdale, AZ 9/2006 – 11/2009
Field Support Representative – Dial Consumer Products
• Provide office support and expertise in various areas of the Dial Campus: including and not limited to Accounts Payable, Mailroom, Shipping and Receiving, Reception
• Perform high volume copy orders with speed and accuracy
• Prepare and collate meeting materials for Dial clients
• Administer work orders, reserved conference rooms, field all calls to appropriate individuals throughout Dial Corporation
• Completed online Excel training to enhance proficiency
Guckenheimer Enterprises, Redwood Shores, CA 10/2003 – 8/2006
Office Assistant
• Coordinated all mailroom activities, including Federal Express and UPS distributions, as well as special deliveries
• Provided as needed support in Accounts Payable and the Payroll Department
• Provided back-up support in the Reception area
• Perform other tasks and clerical duties as assigned including light maintenance work and warehouse organization and filing
First New York Securities, New York, NY 2/1999 – 3/2003
General Office Assistant
• Organize and maintain client database for trades and ongoing projects
• Maintain and update trade files and daily trade tickets
• Coordinate and maintain all forms for daily Profit and Losses
• Order mailing supplies and handle special delivery requests
• Distribute memorandums, correspondence and confirmations to all traders regarding previous days’ trades
• Perform other tasks and clerical duties as assigned
Willkie, Farr and Gallagher, New York, NY 10/1991 – 2/1999
Mailroom/File Clerk
• Log and track all incoming and outgoing mail including UPS, FedEx, Airborne
• Distribute all incoming mail and faxes to the intended recipients
• Collect and distribute all inter-office mail
• Handle mail stamping using Pitney Bowes postal equipment
• Provide general office support such as faxing and making copies upon request
• Maintain fax/copier machines by scheduling repairs and service appointments
• Order mailing supplies and handled special delivery requests
Education & Training
• Philippine School of Business – 4 Semesters Accounting
• Ateneo de Manila – Various computer classes
• Apex Technical School NYC – Automotive mechanic classes
• Forklift Certified
• 49 CFR General Awareness / Familiarization Training
References Available Upon Request