Customer Service/Account Executive

KELLY KING

*** ****** **.

Byron, IL *****

Cell: 815-***-**** email: *********@*****.***

OBJECTIVE

I am looking for a company with goals that can use my persistence and ability to learn quickly that will allow me to be a key asset to the company. I have many years experience in various fields and very experienced with all office programs.

EXPERIENCE

2007-current Jacobson Companies Rockford, IL

Account Executive

 Process and monitor shipping and receiving transactions for specific customers.

 Perform problem solving analysis on customer service processes.

 Process warehouse receipts and bills of lading. Enter customer orders and confirm shipments.

 Work directly with customers and management on account issues and questions.

1996-2005 New Star Discovery, Inc. Rockford, IL

Office Manager/Regional Marketing Director

 Managed 100% of this business, owners traveled and were rarely in the national office.

 Promoted events and scheduled all events at a regional and national level.

 Negotiated fees for events, prepared profit/loss numbers for company and managed 14 full-time employees.

 Left this position to relocate to Florida for a year.

1996-2000 Independent Fulfillment Consultant Byron, IL

Publisher Consultant

 Liaison for publisher’s office and publisher fulfillment company.

 Created and maintained schedule at publisher fulfillment company.

1989-1996 Kable News Company Mt. Morris, IL

Account Executive

 Managed over 30 magazine publishing accounts.

 Maintained publisher requests for promotions and billings for each publication.

 Liaison for company and publishers office negotiated all incoming requests and contracted agreements.

■ Left position to pursue owning my own business

EDUCATION

1982-1986 Byron High School Byron, IL

KELLY KING

212 Sumner St.

Byron, IL 61010

Cell: 815-***-**** email: *********@*****.***

To whom it may concern,

Please find enclosed a history of my work employment and references you may contact. I am looking for a long-term secured position. I have different areas of work experience; my best assets are the ability to manage people in an appropriate manner and speak with clients that persuades them to listen and understand. I take pride in my accomplishments and the knowledge I have by teaching myself and paying attention to all of life’s opportunities to learn.

I appreciate you taking the time to meet with me and discuss my ambition to work for your company. I can be contacted at 815-***-****.

Thank you for your consideration and look forward to hearing from you.

Sincerely,

Kelly M. King

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