Sales Operations Management & Business Development Expert

Jonny Lim

**** **** ***., ***.***, Dallas, TX ***04

to7x0u@r.postjobfree.com or to7x0u@r.postjobfree.com

SPECIALTIES:

Sales Operations Management; Account Management, Business & Financial Analysis; Forecast & Pipeline Management;Sales & Business Planning; Business Development & Strategy; Market Intelligence; Product Marketing; CRM/SFDC Admin.

EDUCATION:

NORTHWESTERN UNIVERSITY (Evanston, IL)

September 2002 - June 2004

Master of Science in Computer Information Systems

COLUMBIA COLLEGE (Chicago, IL)

January 1999 – December 2001

Bachelor of Arts in Interactive Multimedia

EXPERIENCE:

NAUTILUS HYOSUNG, INC. (Irving, TX)

Sep 2009 - Currently

Sales Operations Manager

(Nautilus Hyosung is a subsidiary of $12B company, Hyosung, leading financial solutions provider to Financial market worldwide)

- Manage & Review sales plans/activities, pipeline, forecasts, budget and analyze to develop courses of action

- Provide management with financial advice of analysis on performance/business plans Vs. forecast/budget/last year

- Responsible for Sales Pipeline & Forecast management by directly supervising Sales persons via Salesforce.com

- Collaborate with Operations & Production based on gathered forecast for PSI (Production/Ship/Inventory) planning

- Manage Strategic Accounts and achieve assigned quota/budget ($24M quota in ‘11; $15M actual revenue in ‘10)

- Drive & Engage in the quarterly/annual sales budget process and validate/analyze/track numbers

- Responsible for Salesforce.com as an admin to monitor Customer Relationships, Pipeline, Forecast & sales lead tracking

- Review sale process and operational inefficiencies and provide solutions. Responsible for implementing solutions

- Key Achievement #1: No systematic sales forecasting/pipeline mgmt/CRM tool in place in organization resulting in inefficient and unsophisticated Sales Operations and Process

- Solutions Recommended: Salesforce.com implementation

- Result: Up 92% revenue increase in 1H’11 Vs. 1H’10 ($38 million to $73 million) – implemented in one of sales teams

- Key Achievement #2: No ERP (Enterprise Resource Planning) systems in place in organization resulting in fundamental sales operational inefficiencies between all departments

- Solutions Recommended: ERP (SAP) implementation

- Result: $143 million revenue projected in 2011 which is 52% increase Vs. 2010 revenue ($94 million)

LG ELECTRONICS, INC. (Lincolnshire, IL)

Apr 2007 – Sep 2009

Business Development & Strategy Manager – Digital Display Division (LCD TV & Monitor)

- Identified market & consumer trends; Executed and Managed Go-To-Market strategies for Hospitality, Healthcare & Digital Signage industries (contributed #1 market share in US Hospitality market; $550 million revenue in 2009)

- Worked as a key interface between Sales, Marketing, Engineering, Product Management and Legal to develop Business plans/cases and Financial models for new strategic business opportunities

- Performed Market STP (Segmentation/Targeting/Positioning) via various market intelligences and present strategic guidance to senior management

- Collaborated with Marketing to develop & analysis marketing strategy & program for new/existing products

- Performed Sales Planning to set organization’s annual goal as well as long-term planning and track & report result/review to senior management

CLOUD9 MARKETING INC. (East Dundee, IL)

May 2004 – Apr 2007

Product Marketing Manager – SEARS Kenmore Home Appliances

(Cloud9 Marketing is a Sales & Marketing arm for SEARS for their Kenmore appliance brand)

- Performed Market Intelligence: (a) Competitive Market Analysis; (b) Competitor Analysis; (c) Pricing Strategy; (d) Market Share & Trend; (e) Strategic Marketing, etc

- Managed a new product category & develop entry strategy to achieve profit, volume and market share objectives

- Determined future product requirements via Market Intelligence and presented to customers

- Conducted pricing trends research and recommend corrective action to customers

SMURFIT-STONE CONTAINER CORP. (Chicago, IL)

Sep 2001 – Sep 2002 Asst. e-Marketing Manager, e-Marketing Team

- Planned and Launched various e-Marketing tools such as Email Marketing Blast

- Performed online merchandising and promotion to increase web traffics

- Led in-house IT team to implement & update E-Commerce onto company’s B2B site

- Conducted Web Usability Test and implemented the result to the company’s website

- Integrated Google Internet Marketing into company’s site and managed & reported to Management

*Bi-lingual: English & Korean (Both fluent); Expertise in MS PowerPoint & Excel, etc.

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