Customer Service Engineer

Ryan Ramsvig

**** ***** **** ******

West Des Moines, IA

1-515-***-****

************@*****.***

Qualifications:

• Lean manufacturing

• Six Sigma

• Kaizen

• A.W.S. Certified Welder

• A.S.M.E. Certified Welder

• 10+ years of supervisory experience

• Customer service oriented

• Quality control minded

• Experienced in administrative tasks

• Excellent oral and written communication skills

• Experienced in training employees

• Knowledgeable in human resources

• Dependable and reliable

• Sales, distribution, and marketing of welding services

Experience:

Trinity Industries

Newton, IA

8/11 to Present

Plant Manager:

• Supervision/assembly of 100 Meter Towers used for wind energy

• Managed over 123 union people from production, engineering, and quality control departments

• Daily meeting with General Electric Company

• Oversight of weldtecs which perform UT and X-ray on all welds

• Trained welders to AWS Weld Certs.

• Oversight of weld school

• Performed weekly meetings with production workers on productivity

• Performed lean manufacturing at plant

Thompson Fabrication INC

Muskegon, MI

12/09-7/11

Sales & Marketing / Weld Engineer

• Distribution and marketing of welding services for company

• Provided sales / welding distribution services to large companies

• Designed prototype (AutoCAD) from concept to finished part

• Custom metal fabrication, all types of metal (steel, stainless, aluminum, titanium, inconel, copper, and brass)

• CNC laser & plasma

• Blowpipe & dust collection systems

• Welding (Mig, Tig, Arc, PVC, & Thermoplastics)

• Stainless & food grade

• Structural welding

• HVAC systems & ductwork

• Estimator for field work

• Tooling (pins, bushings, and slides)

• Stamping dies (blank, pierce, form, draw, and progressive)

• Robotic pick and place material handling

• Experienced with 110 ton stamping press with automatic feeder

• Experienced with custom laser cutting

• Worked on new prototype for tooling fixtures

Tower Automotive:

Traverse City, MI

1/00-6/08

Production Supervisor/Welding Engineer

• Programmed and set up robotic welders (Cloose and Fanuc)

• Supervised a team of 44 employees

• Utilized lean manufacturing techniques

• Experience using Six Sigma, Kaizen, and Lean Manufacturing

• Conducted weekly payroll via kronos for production employees

• Produced department wide storyboards

• Presented production statistics weekly to managers

• Daily meetings at the end of shift to ensure quality specifications

• Trained hourly employees to refurbish products as a company saving initiative

• Innovated date stamp code to identify parts being shipped

• Managed multi-million dollar E-coat line

• Implemented cut & etch procedure twice per shift to guarantee proper weld penetration and weld specifications

Northwoods Welding LLC.

Grand Travers County, MI

6/01-5/08

Owner/Operator

• Portable onsite welding

• Subcontractor for plumbers/pipefitters

• Construction of mechanical boiler rooms

• Welded heat treat baskets (inconel metal) for Honeywell Corp.

• Built fuel filters for F-14 military fighter jets

• Built military tank turrets

• Welded stainless steel for pharmaceutical companies

• Welded schedule 40 through XX 160 pipe in nuclear power plants

• Cross country oil and gas pipeline high pressure welding

R&B Mechanical

Grand Rapids, MI

6/96-5/99

Lead Welder/Pipefitter

• Industrial construction from schools to hospitals

• Building of boiler rooms to ASME Tanks

• New and remodel construction of all aspects from residential to industrial

• Trained and educated journeymen and master plumbers to A.W.S. specs

Education:

Industrial Arts:

Muskegon Community College

Muskegon, MI

Trade School:

Focus: Welding degree

Lincoln Electric Welding School

Cleveland, OH

Contact this candidate