Project Manager Management
Resume:
Virginia (Ginnie) Ricker
Winthrop, ME 04364
Profile:
I am dependable, committed, and a well organized individual; I have over 25 years of leadership, partnership development, and project management experience in the areas of technology, communications, and operations.
Career Summary:
Deputy Director June 2006-present
State of Maine
Maine Emergency Management –Homeland Security
• Appointed to Deputy Director position by the Commissioner of Defense, Veterans, and Emergency Management.
• Provide leadership and support to 3 Division Directors, 9 direct reports, and provide day to day support for the remaining 13 staff. This include; Preparedness, Homeland Security, Operations, Finance, and Technology.
• Oversee over $50 million dollars in Homeland Security and FEMA grant programs during the last 4 years.
• Manage all phases of the Project Management lifecycle.
• Review internal processes to integrate new technology and procedures to enhance agency mission.
• Establish and maintain relationships with State Senior Officials and FEMA Region 1 leadership.
• Develop and maintain relationships with private sector partners, NGOs, state agencies and congressional staffers.
• Provide all aspects of staff development and performance management.
• Manage all phases of emergency management; Preparedness, Response, Mitigation, and Recovery to include development of new processes to ensure compliance with federal entities.
• Partner with first responders from Federal, State, Tribal Nations, County, and Local entities to assist in strategic planning to enhance communications, preparedness, recovery, and response activities.
• Lead the response activities of all Emergency Response Team members during a disaster as the Emergency Operations Center Manager, reporting directly to the Governor.
• Appointed as State Coordinating Officer for 8 Presidential declared disasters
• Executive Producer for the Statewide Narrowband Video-Are You Ready?
• Provide training on software applications to staff and partners.
Assistant to Director-Special Projects and Technology September 2004-June 2006
State of Maine
Maine Emergency Management Agency
• Implemented new technology applications for the agency to enhance mission in post 9/11/01 environment.
• Facilitated project meetings to ensure open communications, issue identification and resolution, timeline management, and overall project implementation.
• Managed all projects utilizing project management processes and MS Project Software
• Partnered with multi-discipline and multi-jurisdictions to meet goals and objectives of legislation, federal mandates, and agency requirements.
• Developed and maintain relationships with other state agency leadership to coordinate efforts to better leverage operational and technical solutions for the betterment of State Government.
• Developed staff to ensure growth and forward-leaning approach to new responsibilities of agency post 9/11/01.
• Provided software application training to staff and partners.
Customer Support Program Manager/Project Manager October 2001-September 2004
State of Maine
Bureau of Information Systems
• Provided project management leadership for multiple projects for BIS and other State Agencies.
• Instrumental in the successful development of the first nationwide Emergency Notification System for the Deaf and Hard of Hearing for Maine Emergency Management Agency as required by the Maine State Legislature.
• Assisted in development of project management skills, understanding and knowledge of principles within agency and State government.
• Performed as liaison between technical resources and business lines to ensure successful project/program implementation.
Vice President IT Operations April 1996-October 2001
Banknorth Group, Inc (People’s Heritage Bank)
• Responsible for the Information Technology Customer Support Centers (3)
• Implemented the Information Technology Account Managers (3) Program,
• Oversaw the Project Managers assigned to Information Technology projects.
• Project Manager to multiple business lines during bank conversions.
• Project Manager and First Tier support for the implementation of e-Commerce to the customer base.
• Began my career as a Systems Analyst for retail operations; overseeing the operational business line for conversions, implementation of internet banking for cash management customers, and the liaison between customers and technical support staff.
• Provided software application training to staff and end users.
Accomplishments:
2010-Executive Producer for the statewide Narrow-banding video
2010-Performed Emergency Management Assessment for the Country of Montenegro
2009- Emergency Manager of the Year for the State of Maine
2006-Promoted to Deputy Director by the Commissioner of Defense, Veterans, and Emergency Management
2005-Manager of the Year for Department of Defense, Veterans, and Emergency Management
2001-Promoted to Vice President of Information Technology Operations
1999-Promoted to Assistant VP of Operations
1999-Excellance Award
Attended UNE for Project Management classes
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