Customer Service Sales
Resume:
STEPHEN WATSON
QUALIFICATIONS:
An adaptable college graduate with a proven record of success in sales, customer service, and administration. Resourceful, efficient, and organized; committed to completing any assignment laid before me.
EMPLOYMENT
2010 - Current Furniture Sales Associate, Savers
In charge of maintaining the furniture department for a resale corporation
• Priced furniture donations that arrive at the store
• Organized furniture on the floor to make the shopping experience easier
• Loaded furniture in customer’s vehicles
2010 – Current Clerical Assistant Volunteer, Resources for Community Living
Increased my knowledge about the non-profit environment, communicated with potential and existing financial donors, and worked in an office environment.
• Entered data into existing Excel spread sheets
• Called potential clients for donation requests
• Used web to find information for the donation process
2010 – 2010 Assistant to the Crew Leader, US Census Bureau
Put my managerial skills into practice by supervising coworkers’ production.
• Managed coworkers and had daily meetings to make sure census surveys were accurate and being completed on time.
• Interviewed people in a friendly manner in order to insure accurate census survey information.
• Had daily meetings with my crew leader to discuss problems or successes and to hand in census surveys.
• Kept in close contact with my coworkers to tell them about changes in policy, solutions to problems, or any other important information.
2006 – 2009 Mailroom Clerk/Coordinator, Aldi Corporate Headquarters
Increased my knowledge of the corporate environment, communicated with potential clients and purchasing directors, and maintained office supplies.
• Worked with purchasing directors to insure testing samples arrived on time, participated in product sampling to insure quality, answered phones, scheduled appointments, and maintained office supplies.
• Used Word, Excel, and Outlook to create and send purchasing documents.
• Sorted and delivered the mail and testing samples in a timely manner.
• Set up materials for presentations and assembled sample items.
2002 – 2006 Entertainment Specialist, Target Corporation
Cultivated interpersonal skills and knowledge of retail management
through the positions of entertainment and front-end specialist, and customer
service representative.
• Managed entertainment department for the Schaumburg Target. I made sure products was filled on the shelf, maintained inventory, fulfilled customer’s phone requests, and kept in contact with corporate headquarters through email and memos.
• Worked in customer service and handled customer complaints and concerns.
• Helped customers find items on shelves, worked a cash register, and helped train other employees.
2001 – 2002 Charity Salesman, Chicago White Sox, Bulls and Blackhawks
Garnered donations for Chicago charities through at-game and phone contact.
• Gained sales experience by selling raffle tickets during the game and generating donations over the phone.
• Was a top five seller during the two seasons
• Was named “Employee of the Month” July 2001
EDUCATION
2000 – 2002 DePaul University Chicago, Illinois
Bachelor of Commerce in Marketing
1997 – 2000 William Rainey Harper College Palatine, Illinois
Associates of Applied Science in Accounting
SKILLS
• Understanding of Word, Excel and Outlook
• Impeccable communication skills
• Great at multi-tasking
REFERENCES FOR STEPHEN WATSON
3300 S. Oriole Ln Home Phone: 847-***-****
Rolling Meadows, IL 60008 Email: ************@*******.***
Vickie Nelson, Sampling Coordinator
Aldi Incorporated
1200 N Kirk Rd
Batavia, IL 60510
Doug Harrington, Supervisor
Aldi Incorporated
1200 N Kirk Rd
Batavia, IL 60510
Jeff Schultz, Community Relations
Chicago Bulls
1901 W Madison St
Chicago, IL 60612
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