Medical Billing Manager

DELPHINA DOKEY

P.O. **** Window Rock, AZ *****, 928-***-**** / ******@*****.***

OBJECTIVE: To obtain a long term position which will allow me to gain extensive knowledge and training to upgrade my skills to be a professional, accurate, punctual and efficient responsible individual.

EDUCATION

Apollo College Phoenix, AZ

Medical Records Billing & Coding Specialist 07/27/2007

Comprehensive training in the following:

Microsoft Office

Medical Terminology I, II & III

CPT 4 & ICD 9 Coding

HIPAA Educated

Electronic Health Record

Health Record Format

Hospital Billing

Anatomy & Physiology

UB92 & CMS 1500 Forms

Law & Ethics

Career Development

Lytec Billing System

Solace software

Practice Management Software

Meditech software

DDE software

PC-ACE software

Electronic billing

CPC-A Certified

AAPC member

SKILLS PROFILE

Extensive computer skills, including Microsoft Word, Excel, Windows 2000, & PowerPoint.

Excellent skills in communication and personalization.

Broad skills in problem solving.

Excellent organization multitasking skills.

WORK HISTORY

09/08-Present Sage Memorial Hospital Ganado, AZ

Account Representative

Responsible for reviewing and adjusting necessary charges for correct accurate clean claims submission; Review and verify ICD-9 (Dx) CPT4 procedure codes correspond to pharmacy charges; Billing Outpt, ER & Inpt claims to all payers (Medicare; AZ &NM Medicaid; Commercial; Billing secondary claims to all payers & I.H.S capitations and forward any non-covered amounts to management for adjustments; Responsible for follow-up and reprocessing of all denials and rejections; correspondence; work outstanding accounts; Insurance Verification; Coding for Podiatry, Outpatient and ER coding experience; assist and edited daily cash log.

06/08-09/08 Scottsdale Village Square Scottsdale AZ

CNA

Direct patient care; ADL’s; personal hygiene; collect height, weight and vital signs; assist and communicate with professional nursing personnel; report and record all changes in to nurse.

03/07-06/08 Scottsdale Nursing and Rehab Scottsdale AZ

CNA

Direct patient care, personal hygiene, dressings, ADL’s, vital signs, ROM, monitor patients while sleeping, use of gait belt & hoyers for proper transferring, reported all changes to nurse in charge.

10/04 – 03/07 Infinia of Scottsdale Scottsdale, AZ

CNA

Patient Care, Assist patients with personal hygiene and dressing; Monitored and assist patients with daily living activities; Document all daily living activities and trained new employees.

REFERENCES

Christina Andreaccio Medical Billing & Coding Instructor 602-***-****

Cathy Craner Medical Billing & Coding Instructor 480-***-****

Betty Navarette, Director of Career Services 602-***-****

Deb Eid Program Director of Medical Billing & Coding 602-***-****

Patricia Randall C.N.A 602-***-****

Sophia Lander Revenue Cycle Manager 505-***-****

Alyssa Reid Account Representative 928-***-****

Tara Curtis Revenue Cycle Manager 928-***-****

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