Resume for Jennifer Hope Koenig

Jennifer Hope Koenig

Peoria, AZ

OBJECTIVE

To begin a career where I may use my skills, experience, strong work ethic, and dedication to succeed in reaching the goals set forth by my company.

EDUCATION

Bachelor of Interdisciplinary Studies August 2008

Emphasis in Psychology and Communication

Arizona State University, Tempe, AZ

PROJECTS

Gender Communication:

• Teamed with classmates to research various gender differences.

• Presented findings to class via PowerPoint.

Child Development

• Observed children and compiled a report relating observations to theories and research learned in class.

Research Methods

• Conducted study on how people perceive an ambiguous image

• Used SPSS to analyze data collected

• Researched perception of ambiguous images

• Compiled well-written report and presented findings to class via PowerPoint

Interdisciplinary Inquiry

• Crafted a bivariate research hypothesis, made observations, and analyzed results

• Crated a content analysis report

• Conducted a survey and analyzed and reported the results

• Compiled a final synthesis paper evaluating primary research

EXPERIENCE

Human Resources Intern June 2008-Present

Encore Discovery Solutions, Phoenix, Arizona

• Organize and maintain employee files

• Conduct phone and face-to-face interviews

• Compile accurate spreadsheets and reports

Intern/Management Trainee May 2008-Present

Enterprise Rent-A-Car, Phoenix, Arizona

• Provide extraordinary customer service to customers

• Book reservations for retail, insurance, and body-shop customers

• Create and audit rental agreement contracts

• Generate branch revenue by selling rental-coverage and “up-selling”

• Contact customers to keep deposits current while also ensuring rental satisfaction

Supervisor, Pharmacy Technician August 2001-June 2008

CVS/Pharmacy, Massachusetts, Arizona

• Managed store operations such as inventory and scheduling, delegated tasks, made daily deposits, prepared payroll

• Interact with a diverse clientele, determine needs, answer questions, resolved issues

• Input prescription information electronically, prepared medicine being dispensed, resolved insurance claim issues, made and received doctor calls

Real Estate Broker’s Assistant June 2002-August 2003

MDK Realty, Inc. Boston, Massachusetts

• Organized and maintained files and office area

• Scheduled appointments, met with clients, answered questions pertaining to properties

• Took pictures of properties and kept track of maintenance required

Server January 1999-September 2001

Andiamo Foods, Sudbury, Massachusetts

• Prepared and served food and beverages, maintained a comfortable and clean environment for customers.

ACTIVITIES

The Service Learning Program Spring, 2004 and 2006

• Mentor elementary school children, assist with homework assignments, help improve reading and writing skills, read and reflect on articles and readings relating to at risk or under-privileged children.

Habitat for Humanity Spring, 2004

• Volunteered to prepare homes by cleaning, painting, and conducting maintenance.

Walk for Muscular Dystrophy Spring, 2002

• Volunteered to help raise funds for Muscular Dystrophy in Boston, Massachusetts.

SKILLS

• Proficient in Microsoft Word, Excel, PowerPoint, and Access, Adobe Photoshop

• Operating systems: Windows XP, 2000, 98, Macintosh

• Familiar with the Spanish language through high school and college courses

• Able to type approximately 100 words per minute

PROFESSIONAL LICENSES

Arizona Pharmacy Technician Trainee License #11325 Obtained August 29, 2006

REFERENCES

Available upon request

(For security purposes, telephone number and mailing address available upon request. Annotated Resume also available to be viewed via the internet)

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