Quality Engineer Position
Resume:
H. DAVID SWANN
P.O. Box 681
Dale, IN 47523
812-***-**** (home)
812-***-**** (cell)
******@***.***
ENGINEERING and TECHNICAL SALES SUPPORT
A Passion for technology, driven by customer satisfaction, and eager for new challenges
PROFESSIONAL EXPERIENCE:
Jasper Engine & Transmissions, Inc. Jasper, IN Sept. 2008-Dec. 2011 Nationwide Supplier of Remanufactured Automotive Components QUALITY CAPTAIN (ENGINEER)
Performed in-plant verifications of new product and process changes
• Coordinated with Sales/Office Management to prioritize between Customer/Product resolutions, Incoming Inspections of received product, and Product Qualifications of submitted samples to evaluate for release.
• Wrote, Read and followed through with Corrective Action Reports, both internally and externally. Lead teams to resolve process/product issues.
• Fabrication of testing equipment for product evaluation.
• Destructive comparison of both qualified and proposed/submitted samples.
• Familiar with ISO 9001:2000, SPC, FEMA, Root Cause Analysis and PPAP
• Experience with lean manufacturing techniques, 5S, 8D, 5 why
Parts Associates, Inc. Cleveland, OH May 2005-Aug. 2008
OUTSIDE SALES REPRESENTATIVE
Sold maintenance repair products (MRO supplies) to new and existing customers.
• Designed inventory management systems for users’ need of organized part retrieval.
• Demonstrated new offerings through “hands-on” product training.
• Recommended products to simplify labor, reduce downtime and increase efficiency.
• Documented sales growth and customer trends.
Territory comprised of Southwest Indiana, Southeastern Illinois and Northwestern Kentucky.
LINAK U.S. Louisville, KY Aug. 2004-Mar. 2005
PRODUCTION ENGINEER
Supervised development and maintenance of new and existing equipment in the manufacturing of low-voltage linear actuators.
• Suggested and developed tools/fixtures to ensure quality and efficiency.
• Developed easy to understand work instructions and visuals.
• Coordinated the completion and customer approval of prototypes with technical support personnel.
• Implemented Engineering Change Notices (ECN) and support documentation.
• Approved product and procedures on new production runs.
Parker Hannifin, Process Filtration Division, Indianapolis, IN Jul. 1999-June 2003 Global Manufacturer of Motion Control Devices
ASSOCIATE ENGINEER/PRODUCTION SUPERVISOR, Tell City, Indiana
Supervised seven direct employees in Cleanroom Manufacturing setting. Supervised 20 employees from two additional departments in the scheduling and manufacturing of filter cartridge products.
• Improved the tooling used on production line.
• Improved processes, streamlined work cell to have one-piece flow following lean manufacturing ideals.
• Worked with purchasing and suppliers to create “Just in Time” deliveries.
• Reconciled inventory discrepancies through continuous cycle counts and Bill of Material/Build Routing updates.
Michiana Automotive Radiators, Indianapolis, IN May 1995-Feb. 1999
Distributor of Automotive Aftermarket Radiators, Gas Tanks and Air Conditioning Components
OUTSIDE SALES/TECHNICAL REP
Managed sales for Indiana, supervised three inside customer service and delivery employees.
• Developed and maintained accounts throughout Central Indiana including Radiator Specialty/Repair Shops, Automotive Body and Repair Facilities, Aftermarket Parts Distributors and Dealerships (Automotive, Light-, Medium-, and Heavy-Duty Truck, and Industrial).
• Expanded market through Premier customer service and customer training.
Auto Source, Indianapolis, IN June 1991- May 1995
Wholesale retailer for Aftermarket Automotive parts
COMMERCIAL SALES MANAGER
Handling of Commercial sales accounts from part look-up to billing inquiries
Warsaw Community High School, Warsaw, IN Aug. 1990- June 1991
PHYSICS TEACHER, Regular and Advanced Placement
• Monitored educational pursuits of 10-12 grade students
• Restructured and rewrote educational curriculum
EDUCATION/TRAINING
Purdue University, Indianapolis, IN, BS in Physics, Minor in Mathematics supporting area in Mechanical Engineering, Graduated 1989
Secondary Education Teaching Certificate, 1991
On-line CNC (Computer Numeric Control) Machining from ToolingU.com
ASE Certified as Parts Specialist in Light-, Medium- & Heavy Duty-Trucks
COMPUTER SKILLS
Microsoft Office, Word, Excel, PowerPoint, Outlook, AutoCad
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