customer service rep

Latoya S. Hill

**** ******* *.*

Charlotte, NC, *8208

704-***-****

************@*****.***

Objective: To find a job that will be best suited for me and if possible start a career.

SKILLS: Microsoft Word, Excel, Internet, customer service, excellent written and communication skills.

Education:

Graduate from Phillip O’ Berry Academy Of Technology ( 06/2006)

• Certificate for Completion of all my Computer Science Chorus’s.

EXPERIENCE:

05/2008-02/2009 iQor

Customer Service Rep

• Assisting customer with Payment Agreements (PAG), Budget Billing (BB)

• Going over their Bill, if needed

• Scheduling appointments for technician to come out

• Reporting outages and when lights will be back on

• Reported when we have wires down, tree branch on wires,

• Connecting customer with Manager, if asked

01/2007-07/2007 Wal-Mart

Cashier

• Responsibility was to tend to the register and the money.

• Assist customer’s by finding the item they are looking for

• Keep area clean and organized

References:

Available upon request

Contact this candidate