Assistant Executive

Jacqui Harris

**** **** *****, ******, ** ***** 214-***-**** - ***********@*****.***

RESUME

Experience Summary

Dependable professional with over 20 years in providing effective and comprehensive support to senior level executives. Possess the highest degree of integrity, supported by a flawless record of maintaining confidentiality. Adaptable to changing situations and flexible to working overtime and travel. Progressive experience in project management, planning meetings and special events. Detailed oriented with effective interpersonal skills and strong work ethic.

Career Highlights

As an Executive Administrative Assistant

Conserve executive’s time by reading, researching, and responding to emails and meeting invitations

Handle routine problems and unexpected situations and provide assistance in problem resolution

Maintain calendar and itineraries for travel assignments

Coordinate conference calls and travel arrangements

Track cost center expenditures and provide financial updates

Prepare and manage all reports that are required for the department

Provide Sales Pipeline information by maintaining the updates required in SalesLogix

Complete and process expense reports, time sheets and invoices

Create marketing material for account presentations using PowerPoint and Visio

Finalize and track engagement activities in accordance with policies and procedures

Manage billing codes set-up process

Coordinate retreats and annual sales meetings including site selection, negotiating contracts, selecting menus and travel arrangements

Set-up for tradeshow events, including booth design, product set-up and customer appointments

Accomplishments

Instituted a process improvement plan for client code set-up approvals

Researched client data base and compiled specific information for a proposal within required deadline

Served as creative inspiration and representative for company-wide art show in affiliation with the North Texas Business for Culture and the Arts

Coordinated company holiday parties, annual meetings, retreats, and trade-shows

Improved procedures and methods to form best practices and created manual of the processes

Completed procedural manuals, including research and compiling information, copying, collating and mailing to appropriate members annually

Created and maintained new and more efficient filing systems

Conducted computer software training

Acted as Liaison between management and staff

Attended meetings and special events as a representative for a State Senator’s office and other company executives

Resolved constituent casework (over 200 cases) received monthly

Maintained a caseload of over 100, which included routing and servicing of cases, handling vendor problems, processing required reports and completing restitution and fraud referrals

Improved on leadership and speaking skills by participating in a local Toastmasters organization

Received several monetary awards for job performance

Education - Military & Civil Service

Certified administrative specialist - US Army Reserve, Specialist E-5

Trained in office and records management

Civil service - Secretary for the US Army Recruiting Battalion

Civil service - Promoted to Executive Secretary with the US Air Force

Technical Skills

Operational knowledge of several computer software packages:

Windows 95, 97, 98, NT, XP

Microsoft Suite

Project 2002

Microsoft Outlook

Lotus 123, Release 4

Lotus Notes

Visio

SmartDraw

WordStar

WordPerfect (all versions)

Customized Databases

SalesLogix (Customer Relations Management)

CMS.net (Customer Management System)

Adobe Acrobat

Nitro PDF

World Wide Web Internet

Adaptable to any new software system. Working knowledge of all common office equipment, i.e., duplicating machines, facsimiles, dictaphone, etc.

Training Certificates

Accounting

Office Management

Records Management

Customer Service

Project 2002

Excel-Advanced

PowerPoint-Advanced

Access

Custom Lotus Notes

Licenses & Certificates

Certified as an Administrative Specialist in the US Army Reserve

Secret Classified Security Clearance (Inactive)

Work History

Grant Thornton LLP, 1717 Main Street, Dallas, TX 75201 – 214-***-****

David Hazels-Partner, Advisory Services

Executive Assistant - 10/07 – 03/11

Deloitte Services, LP, 2121 Ross Avenue, Ste, 1600, Dallas, TX 75201 – 214-***-****

Don Svendson-Partner, Financial Advisory Services

Executive Assistant - 6/06 – 7/07

Pro-Line International, 2121 Panoramic Circle, Dallas, TX 75212 - 214-***-****

Chris Thomas-Global Vice President of Sales

Executive Assistant - 5/02 – 6/06

Ernst & Young LLP, 2121 San Jacinto Street, Suite 1500, Dallas, TX 75201 - 214-***-****

Sheila Hughes-Manager

Senior Client Service Assistant - 04/01 – 04/02

Stanley Mechanics Tools, 12827 Valley Branch Lane, Dallas, TX 75234 - 972-***-****

Chuck Zegrati-Vice President of Engineering

Executive Assistant - 11/99 – 04/01

ASHRAE (American Society of Heating, Refrigerating and Air Conditioning Engineers, Inc),

1791 Tullie Circle, NE, Atlanta, GA 30329 - 404-***-****

Gloria Cofer-Assistant to the Board of Directors

Executive Assistant - 11/95 – 03/99

Salary Requirements

Negotiable

References

Available upon request

Contact this candidate