Silvia Miranda Tassitano
*** ******* **. ***************@*******.***
Winter Park, FL 32792 Cell: 347-***-****
EDUCATION
Master Of Business Administration (MBA) – Finance & International Business April 2008
Rollins College Crummer Graduate School Of Business Winter Park, FL
Best MBA in Florida and in the top 50 U.S. business schools according to Forbes.
Dean’s list. Overall GPA: 3.83 Finance GPA: 4.0 GMAT: 600
Bachelor of Arts in Tourism and Hospitality Management May 2003
Universidade Federal de Pernambuco – UFPE Brazil
Best university in the Northeastern region of Brazil by ‘Guia do Estudante’.
EXPERIENCE
Consultant Jan. 2008 to April 2008
Spectrum Sports Performance Orlando, FL
Small company that offers athletic performance enhancement training.
• Conducted competition products and prices analysis.
• Analyzed company’s costs and performed break-even analysis for all products.
• Suggested new pricing structure to improve gross margin.
Finance and Accounting Intern June 2007 to April 2008
Christie Lites Florida Orlando, FL
Stage lighting business focused on rentals with 6 offices in Canada and 3 in the US.
• Administered and undertook local A/R and A/P functions.
• Performed month end routine tasks, including reconciliation of various accounts, inventory accruals, and fixed assets acquisitions reconciliation.
• Audited purchase and sales orders for revenue and expenditure analysis.
• Assisted with financial reports, budgets and forecasts.
• Undertook independent projects assigned by the CFO.
• Developed a model to calculate the depreciation of fixed assets more accurately.
Graduate Assistant Sep. 2006 to April 2007
Crummer Graduate School of Business Orlando, FL
Assistant to Dr. Henrique Corrêa, professor of Operations & Global Supply Chain Management.
• Entered weekly quizzes to be used in class to the course database.
• Translated a book written by Dr. Corrêa, which will be used as a reference for a future book in English.
Manager Nov. 2004 to May 2006
HMS Host (Anton Airfood) Minneapolis, MN
Leader on food service for travelers with operations in airports throughout the country.
• Trained new employees in all operational areas of the restaurants.
• Developed a method to assess potential demand which enabled managers to better schedule employees throughout the shifts and keep labor costs down.
• Managed different restaurants, making sure operations ran smoothly and that labor costs were in accordance to corporate standards and adequate to sales volume.
• Supervised up to 12 employees per shift.
• Ensured inventory was properly stored and rotated, and that franchise and food safety norms were followed.
• Assisted unit managers in monthly inventory audits.
English Teacher June 2001 to July 2003 & Feb. 2004 to Aug. 2004
Yázigi Internexus Brazil
One of the best language school franchises in Brazil.
• Prepared and taught classes of English as a Foreign Language to students of varied levels aged 4 to 60+.
• Developed a lesson plan to one of the levels that was later adopted by the school as the official lesson plan for that book and given to other teachers as a guide.
• Chosen to be part of the team of teachers who would be the pioneers on each of the school’s new ventures in the period of time I worked with them.
• Achieved 90% re-enrollment rate in all groups taught (127 students) half-way through the semester.
Travel Agent Intern Jan. 2001 to June 2001
Staff Viagens e Turismo Brazil
Small travel agency focused on personalized service to upper-middle class clients.
• Designed travel packages based on personal preferences.
• Booked and issued airline tickets, hotel and travel insurance.
• Updated the agency’s database of destinations which served instrumental in promotional initiatives.
Walt Disney World May 2000 to Aug. 2000
International College Program Representative Orlando, FL
Recruited internationally to be a customer service representative at the Walt Disney World
Resort during the summer.
• Provided customer service.
• Registered South American Groups that were visiting the park.
VASP Airlines Sep. 1999 to April 2000
Intern Brazil
VASP was one of the four major Brazilian airlines.
• Led the flight check group; personally responsible to check for and solve reservation issues for 7 weekly flights, and responsible for overseeing a total of 35 weekly flights.
SKILLS
• Languages: Fluent Portuguese and Spanish
• Computer: Proficient with Microsoft Word, Excel, and PowerPoint. Knowledge of HTML, Access, MS Visio and Visual Basic for Applications (VBA).
• Professional: Six Sigma Green Belt certification.
ADDITIONAL
• Recipient of the “Leadership Recognition Award” by Crummer’s Leadership Center.
• Served on the Leadership Students Advisory Board for the year 2007-2008.
• Granted 12 month Optional Practical Training work authorization in the U.S.