Supply Chain Customer Service

NICOLE L. SCHUMAN

***** *. ****** *** ***** New Berlin, WI 53146 262-***-****

*********@*****.*** http://www.linkedin.com/in/nschuman

GLOBAL BUSINESS- MARKETING

Logistics Supply Chain Customer Service Marketing

High energy team player who can multi-task and is detail orientated. Possesses a global cultural awareness in working with diverse populations and understands the importance of cross-cultural interaction. Known for the ability to set priorities, communicate effectively, internally and externally, and work well independently as well as collaboratively.

EDUCATION

Waukesha County Technical College, Pewaukee, WI 2010-2012

Associates Degree in Global Business Graduated May 2012

Certifications

Export, Import, and International Marketing

Global Business and Global Business Management – May 2012

Core Coursework

Global Business Fundamentals Global Sourcing

International Marketing Global Cultural Awareness

Global Supply Chain Procurement Global Finance

Global Supply Chain Logistics Global Business Applications

Import Compliance Race, Ethnic & Diversity

Acquired Skills

• Computer knowledge includes: Microsoft Word, Excel, PowerPoint and Access.

• Able to identify regulations and understand documents that pertain to global supply chains.

• Understanding of global environments and political systems impact on trade and markets.

• Knowledgeable of how products and commodities are marketed globally.

• Able to evaluate and select the best modes of transportation and types of insurance needed

and calculate the fees for both.

• Apply the correct Incoterms and HTS codes for importing and exporting.

• Analyze the effects of trade treaties in regards to marketing globally.

• Have attained the skills necessary to realize how financial factors impact global

Sourcing, marketing and selling.

• Developed a global cultural awareness about how a country’s culture can affect business

relationships.

• Team leader of the Capstone project for Bradley Corporation to do a deep dive market research presentation.

NICOLE L. SCHUMAN page 2

EXPERIENCE

Aquarius Systems – Internship January 2012 to May 2012

• Compiling information and creating an Export Compliance Manual for management to reinforce the company’s commitment to comply with U.S. export laws and to provide the organization structure for export transactions.

• Verifying and updating HTS codes with the changes made effective January 2012 and researching ECCN requirements for the company’s current projects.

• Preparing export documentation for shipping of completed machinery ordered from New Zealand.

• Created an Excel document with website resources for company to use for the exportation of products.

• Worked with Marketing department researching new leads and contacting past and current customers.

Home State Title – Processor May 2009 to Present

• Process mortgage and related documents for home mortgage closings.

Xentel, Inc. – Caller July 2008 to May 2009

• Motivated customers by phone to donate to various local charities.

Schuman Virtual Office – Assistant April 2007 to July 2008

• Managed all of the general office duties, including correspondence, invoices, data entry.

Teamsters Local Union No. 75 – Clerical December 1999 to October 2006

• Collected, posted and reconciled union dues, general clerical and member services.

AWARDS

• President’s Honor List for maintaining a 4.0 GPA-3 semesters

• Waukesha Engine/Dresser Scholarship for Spring 2011 semester

• International Trade Center Endowment Scholarship -2010/2011 and 2011/2012

• Clean Power Scholarship-2011/2012 academic year

• Global Business Program Award Recipient- Spring 2012

• “Top Seller” award in WCTC Sales Training Program – December 2011

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